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Lettings Advisor (6 months FTC)
Salary not available. View on company website.
Eastlight Community Homes, Galley's Corner, Braintree
- Onsite working
- Full time
- Temporary
Posted 1 week ago, 14 May
Job ref: aa91e280927a4151bd10a82bb36426e8
Full Job Description
Eastlight has an exciting new opportunity for a Lettings Advisor to join our Housing Services team on a fixed-term, full-time basis! As a Lettings Advisor you will work alongside customers and colleagues to drive continuous improvement in Eastlight's housing services. Your duties will include offering efficient customer support, addressing concerns, and guiding clients through tenancy-related issues, ensuring a high standard of service and support throughout their time as an Eastlight resident. In addition, you will oversee tenancy allocations, conduct interviews, property visits, and phone conversations, and assist customers with the Choice Based Lettings programme.
We are seeking a passionate candidate who has experience providing excellent customer service, proven communication skills and solving problems creatively. Existing knowledge of the housing sector and proficiency in Microsoft Office 365 Suite are essential for this position. Please note this role requires the ability to reliably travel across Eastlight's housing stock., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Eastlight Community Homes is proud to be the largest community gateway social housing provider in the country. Together with our residents and communities, we create safe, affordable homes and neighbourhoods that people are proud to live in.
To demonstrate our commitment to you, we have developed a sector leading total rewards package:
- £32,058 per annum (pro rata)
- 6 Months Fixed-Term Contract, Full-time (37h p/w)
- Group stakeholder pension plan (Eastlight will double, up to 5% of the employee's contribution - Employee 5% + Eastlight 10% = Total 15%)
- 30 days annual leave plus bank holidays (pro-rata)
- Annual wellbeing grant of £200 per annum - Subject to eligibility
- A healthcare cash plan, life assurance
