To provide a friendly efficient reception service, which involves customer contact both face to face and on the telephone, and provides advice within remit of role.
To operate a complex switchboard in accordance with agreed procedures.
To handle queries within the remit of own role, escalating more complex / serious issues to senior staff where required.
To admit patients to the department and make straightforward appointment bookings and amendments.
To take payments from patients in accordance with set procedures, processing payments using appropriate processes and systems, and reconciling monies taken daily
Provides friendly and efficient customer service
To complete electronic and/or manual data entry / record keeping in an accurate and timely manner, to agreed format and standards

As a Receptionist at our Hereford Hospital, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With everything from a cycle to work scheme, financial wellbeing support and more - at Nuffield Health, we take care of what's important to you.

1 temporary Customer Services jobs in Hereford