33 Customer Services jobs in Felin Newydd, Abertawe - Swansea

Assistant Manager Apprenticeship - Swansea

• Apprenticeship Reference: 2165133157-2


• Date Posted: 19 May 2025


• Apprentice Employer: ASK Italian


• Location: Swansea


• Apprentice Pay: On Application


• Apprenticeship Sector: Hospitality & Tourism, Catering, Social care

About this Apprenticeship

Assistant Manager Apprenticeship - Swansea

ASK Italian Apprentice Assistant Manager / Level 3 Hospitality Supervisor Apprenticeship

Starting Role: Waiter / Waitress / Team Member

Pay: Up to £13.71 per hour & benefits.

Hourly Rate breakdown:

Up to £12.21 per hour, plus £1.50 per hour tronc average.

At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We're a diverse group of individuals, brought together by our shared passion for delivering excellent food and service. We support everyone in their own journey, and value each person's unique background and experience to create our incredible ASK Italian teams!

We live and breathe the ASK Factor and use its core values to guide everything we do:

• Heartfelt: We love what we do and believe in what we say.


• Respectful: We care about how we make people feel and our impact on the world around us.


• Generous: We'll go that extra mile to make a difference.


• Spirited: We're determined, always moving forward to be the best we can be.

As a Waiter at ASK Italian, you'll receive:

• Comprehensive Training: Full training and career development opportunities available through our award-winning Journey programme.


• Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks.


• Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu.


• Inclusive Dress Code Policy: Part dress code provided, including shoes.


• Paid Holidays: 28 days paid holiday, pro-rata.


• Pension Contributions


• Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose.


• Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:




• Early wage access through Wagestream


• Well-being and GP support for you and your family


• Discounts on lifestyle brands, including gyms, cinemas, and travel




• Community Volunteering: 1 paid day per year to volunteer in your local food bank.


• A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life.

As an ASK Italian Apprentice, we'll give you:

A bespoke level 3 apprenticeship programme to launch your career with ASK Italian. We will teach you all about our business with the opportunity to gain a full time Assistant Manager Role. Our CEO started out as a Team Member - where will your career take you?

What We Ask of You: As an ASK Italian Waiter, we value:

• Passion: A love for people, diverse cultures, food, and all things Italian.


• Hospitality: A welcoming attitude, making every customer feel at home.


• Teamwork: The ability to work well in a fast-paced environment, with attention to detail and a commitment to excellent service and standards.


• Behaviour: Every team member is encouraged to bring their authentic selves to work, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers.

Join Us: At ASK Italian, we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you're ready to thrive in a dynamic and supportive workplace, we'd love to welcome you aboard!

#s1-Gen

+ Passion: A love for people, diverse cultures, food, and all things Italian.
+ Hospitality: A welcoming attitude, making every customer feel at home.
+ Teamwork: The ability to work well in a fast-paced environment, with attention to detail and a commitment to excellent service and standards.
+ Behaviour: Every team member is encouraged to bring their authentic selves to work, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers.
Join Us: At ASK Italian, we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you're ready to thrive in a dynamic and supportive workplace, we'd love to welcome you aboard!

Pay: Up to £13.71 per hour & benefits.
Hourly Rate breakdown:
Up to £12.21 per hour, plus £1.50 per hour tronc average.
At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We're a diverse group of individuals, brought together by our shared passion for delivering excellent food and service.
We support everyone in their own journey, and value each person's unique background and experience to create our incredible ASK Italian teams!
We live and breathe the ASK Factor and use its core values to guide everything we do:
+ Heartfelt: We love what we do and believe in what we say.
+ Respectful: We care about how we make people feel and our impact on the world around us.
+ Generous: We'll go that extra mile to make a difference.
+ Spirited: We're determined, always moving forward to be the best we can be.
As a Waiter at ASK Italian, you'll receive:
+ Comprehensive Training: Full training and career development opportunities available through our award-winning Journey programme.
+ Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks.
+ Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu.
+ Inclusive Dress Code Policy: Part dress code provided, including shoes.
+ Paid Holidays: 28 days paid holiday, pro-rata.
+ Pension Contributions
+ Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose.
+ Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:
+ Early wage access through Wagestream
+ Well-being and GP support for you and your family
+ Discounts on lifestyle brands, including gyms, cinemas, and travel
Community Volunteering: 1 paid day per year to volunteer in your local food bank.
+ A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life.