We are looking for a Sampling Scheduler to assist in planning and co-ordinating the sampling programme to meet the regulatory and business need. You will operate our scheduling systems to ensure sampling events (planned and ad-hoc) are scheduled to ensure 100% compliance with regulatory and business requirements. The role will liaise with the Sampling Managers to schedule workflow and resources proactively and dynamically.,

Participate in sample scheduling as required and maintain a broad technical understanding of methods in your area of responsibility
Demonstrate flexible working to ensure that all samples are scheduled as planned, providing team cover as required
Demonstrate delivery of an effective and efficient service whilst maximising team flexibility
Participate in operational rotas and work schedules in line with business needs
Demonstrate excellent communication with Sampling Managers and Samplers to ensure all unplanned absence is captured and the sampling schedule is updated to ensure all samples are accounted for e.g. sickness cover, and vehicle breakdowns
Support the Sampling Managers to ensure all planned absence is captured by the scheduling team and agreed weekly prior to approval e.g. annual leave

Knowledge and experience sufficient to resolve complex technical problems
Able to troubleshoot, resolve and minimise issues
Able to analyse, compare, interpret, and make judgements
Able to work to deadlines and prioritise workloads
Understand customer requirements and how customers use our analytical data
Able to effectively communicate at all levels

We invest in our people - as a valued employee, you'll be entitled to:
Personal private health care
Generous double match pension - contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
24-hour Virtual GP service for you and your household
25 days annual leave - rising with length of service and the ability to buy more
Life assurance (up to 8 x salary)
Personal accident cover (up to 5 x salary)
Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
Bonus scheme
Flexible benefits and working culture to support your wellbeing and lifestyle.

22 Full time Customer Services jobs in Croydon, Cambridgeshire