77 Full time, Customer Services jobs in Chesterfield, Staffordshire

We have an exciting opportunity for an Assistant Planning Officer to join our Development Management team here at Solihull Council. This is a career graded post, offering an excellent opportunity for those seeking to kickstart their career in planning. We will provide you with relevant training and focused support from experienced team members to further shape and develop your career As an Assistant Planning Officer, you will:

• support a timely end to end planning service, processing planning and allied applications and permitted development enquiries.
• provide a high level of customer service and clear communications to customers, stakeholders and elected members at all stages of the planning lifecycle.
• ensure applications submitted to the local authority follow Solihull Councils' procedural requirements and comply with planning legislation., We are currently negotiating the complexities of delivering a revised Local Plan and we are also working hard to do what is needed to welcome the arrival of HS2. We pride ourselves in maintaining our historic and natural landscape, and delivering the best developments in the right locations, championing design quality, community benefits and green and blue infrastructure.
With such a big agenda, we are looking for candidates who can provide a prompt and timely end to end planning service and can undertake site visits by car to investigate and act upon alleged breaches of planning control.


• a minimum of 5 GCSE's grade A-C/4-9 (or equivalent).
• experience of working in a customer service environment, including written, verbal and telephone communication with a range of customers and stakeholders.
• excellent interpersonal skills with the ability and resilience to resolve calls relating to dispute.
• excellent organisational and prioritisation skills with the ability to meet fixed deadlines.
  
  Why Solihull? Well, there's plenty going on to get you out and about in our beautiful borough. UK Central is one of the largest growth programmes in the country capturing development proposals for Birmingham Airport, Jaguar Land Rover, Arden Cross, HS2 and the National Exhibition Centre. In addition, we handle the range of work you would expect of an economically prosperous Authority with primary urban areas, rural villages and a high-quality Green Belt.
  
  In return we can offer:
• A friendly, supportive and inclusive working environment.
• Flexible and agile working including hybrid working.
• Annual leave starting at 25 days and rising to 30 days after 5 years' service in addition to public holidays and the opportunity to purchase up to 10 additional days holiday per year.
• A generous flexitime scheme (available for most roles) with up to 24 days flexitime allowed per year.
• Access to the Local Government Pension Scheme.
• A wide range of learning and development opportunities.
• A range of family and carer friendly policies.
• Employee benefits including subsidised travel passes, Cycle 2 Work Scheme, confidential Employee Assistance Programme, and staff discounts.