56 Customer Services jobs in Belle Vue, Doncaster

For further information please contact - Nicola GillottWe are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.It is a great time to join us and we welcome your application.Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our

Administrative Officer Job descriptionWe are seeking to employ an Administrative Officer in our Building Control and Planning Enquiries Team. The post is permanent for 25.9 hours (3.5 days) per week. You will need to be a quick learner and use your initiative to understand and manage extremely complex information and enquiries. The team are busy and the work is pacey.Our team is the first point of contact for customer enquiries about Planning and Building Control, so you will need excellent communication skills both written and by phone to assist with a high volume of customer contacts and enquiries.You will be part of a team who manage Planning property searches and administer applications for the Local Authority Building Control function, receiving and recording Planning Enforcement, Building Control Contravention and Dangerous Structures cases. You should be comfortable with accurately recording and extracting complex information from IT systems and managing records, both electronic and in hard copy format.You will require experience of working within Planning Records and Enquiries, a Building Control Technical Admin setting or have experience within another regulated area of work. Our service is changing, so you will require experience of improving processes and working with multiple business applications and other teams to respond to enquiries within statutory deadlines.You will need to demonstrate extremely high levels of customer care and be a committed team player, actively contributing to improving service delivery. You will have flexible approach to meet the needs of our customers and of the service where demands on our resources can fluctuate.Place HUB is an operational service located at the Council's Howden House and Staniforth Road sites. The post will mainly be based at Howden House or working from home through a hybrid approach. You will be required to provide cover during opening hours of 8.30am to 5.00pm and work flexibly to meet the needs of the service.Key requirements:

• Working on your own initiative
• The ability to learn quickly
• Ability to understand, extract and analysis information from various systems for complex sites and developments
• Managing property searches
• Processing applications for the Local Authority Building Control function.
• Provide excellent communication skills both written and over the phone.
• Knowledge of Planning, Building Control, Planning Enforcement and Building Control Contraventions.