As our Finance Assistant, your main responsibilities will include:

Processing weekly and monthly payment runs to holiday homeowners through our booking reservation platforms, ensuring payments and deductions, including housekeeping charges, are accurately recorded.
Using Microsoft Excel extensively to analyse data, investigate discrepancies, identify errors and support accurate financial reporting.
Processing and recording refunds, ensuring all transactions are handled accurately and efficiently.
Responding to homeowner queries professionally and promptly, providing helpful support by telephone and in writing.
Investigating and resolving payment and reconciliation issues, using your initiative to identify the cause and find a solution.
Supporting colleagues across the business with finance-related tasks, systems queries and training where needed.
Building positive relationships across the group and delivering a high standard of service.
Assisting with year-end audit preparation by compiling, checking and organising financial information in line with instructions.

Strong Microsoft Excel skills - you're confident working with spreadsheets, manipulating data, using formulas and investigating discrepancies. Excel is a key part of this role, and an Excel skills assessment will form part of the recruitment process.
Experience working in a finance team, accounts department or similar administrative role.
Strong numeracy and literacy skills, with a high level of accuracy and attention to detail.
A logical, analytical approach and the ability to investigate problems, identify errors and work out how to resolve them.
Good IT skills and the confidence to learn new systems, including computerised accounting packages.
Experience of finance tasks such as payment processing, refunds and balance sheet reconciliations.
Strong communication and interpersonal skills, with a professional and customer-focused approach.
The ability to manage your workload, use your initiative and work collaboratively with colleagues.
A genuine interest in finance and a willingness to develop your skills.

2 temporary Customer Services jobs in Ashford, Devon