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148 Customer Services jobs in Ancoats, Manchester

Assistant Manager - Clien...

Salary not available. View on company website.

Blue Cross, Radcliffe, Bury

  • Full time
  • Permanent

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Posted 2 days ago, 9 Jun

Remediations Executive

Salary not available. View on company website.

Target Group, Can be based anywhere.

  • Full time
  • Temporary

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Posted 2 days ago, 9 Jun

Clerical Officer- Materni...

Salary not available. View on company website.

STOCKPORT NHS FOUNDATION TRUST, Stockport

  • Part time
  • Permanent

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Posted 2 days ago, 9 Jun

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Retail Sales Assistant

Salary not available. View on company website.

Dreams Ltd, Broadheath, Trafford

  • Part time
  • Permanent

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Posted 2 days ago, 9 Jun

HRIS Manager

Salary not available. View on company website.

Starling Bank, City Centre, Manchester

  • Full time
  • Permanent

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Posted 2 days ago, 9 Jun

Portfolio Operations Spec...

Salary not available. View on company website.

Close Brothers Group, City Centre, Manchester

  • Full time
  • Permanent

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Posted 2 days ago, 9 Jun

Teaching Collections Assi...

Salary not available. View on company website.

The University of Manchester, City Centre, Manchester

  • Full time
  • Permanent

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Posted 2 days ago, 9 Jun

Accounts Payable & P2P As...

Salary not available. View on company website.

Elior Inc, Moss Lane, Cheshire East

  • Full time
  • Permanent

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Posted 2 days ago, 9 Jun

International Recruitment...

£26208

Manchester Metropolitan University, City Centre, Manchester

  • Part time
  • Permanent

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Posted 2 days ago, 9 Jun

Fenland Call Handler

£26835

Fenland District Council, Can be based anywhere.

  • Full time
  • Temporary

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Posted 2 days ago, 9 Jun

Policy Manager - Fixed Te...

£50200

Bupa, Pendleton, Salford

  • Full time
  • Temporary

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Posted 2 days ago, 9 Jun

Collections Advisor

Salary not available. View on company website.

Evolution Money, Ancoats, Manchester

  • Full time
  • Permanent

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Posted 2 days ago, 9 Jun

Print Services Assistant

Salary not available. View on company website.

Pendleton Sixth Form College, Pendleton, Salford

  • Part time
  • Permanent

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Posted 2 days ago, 9 Jun

Retail Assistant - Warrin...

Salary not available. View on company website.

Asda Stores Ltd., Warrington

  • Part time
  • Permanent

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Posted 2 days ago, 9 Jun

Senior Financial Crime In...

£41000

Virgin Money, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 days ago, 9 Jun

Service and Customer Supp...

Salary Not Specified

Hologic, City Centre, Manchester

  • Full time
  • Temporary

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Posted 2 days ago, 9 Jun

Development Executive

Salary Not Specified

Zurich Insurance, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 days ago, 9 Jun

Lettings Manager

£47793

Fortis Living, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 days ago, 9 Jun

Project Proposal: Health ...

Salary not available. View on company website.

MS Society, Can be based anywhere.

  • Full time
  • Contract

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Posted 2 days ago, 9 Jun

Print Services Assistant

Salary not available. View on company website.

Pendleton Sixth Form College, Irlams o' th' Height, Salford

  • Part time
  • Permanent

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Posted 2 days ago, 9 Jun
Close

Assistant Manager - Client Services: Radcliffe, Greater Manchester

Salary not available. View on company website.

Blue Cross, Radcliffe, Bury

  • Onsite working
  • Full time
  • Permanent

Posted 2 days ago, 9 Jun

Job ref: 6fe6e8d59f5542e0b26407d168664f0f

Full Job Description

We're looking for a passionate and driven Assistant Manager - Client Services to help lead our work supporting people and pets across our Manchester rehoming, advice and behaviour unit. If you have a flair for client care and a love of animal welfare, this is your chance to make a real difference., As Assistant Manager - Client Services, you'll be at the forefront of this work. You'll:

  • Lead the client services team to deliver exceptional care from first enquiry through to adoption or other support
  • Work closely with the team to assess and admit pets, match them with the right adopters, and guide clients through every step of their journey
  • Use data and insights to shape services and continuously improve client experience
  • Collaborate with the local leadership team to meet targets and drive pet welfare outcomes
  • Be hands-on with day-to-day operations including managing enquiries, prioritising admissions and promoting pets in our care, Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

    You understand what it takes to match pets with new homes and are passionate about delivering an outstanding client experience. With a sharp eye for detail and a drive for improvement, you know how to assess what's working - and what's not.
  • A natural leader, you bring out the best in your team, supporting and coaching them to grow. You're calm under pressure, thrive in busy environments, and communicate clearly with people from all walks of life. Your resilience and empathy shine through in emotional situations, helping you build trust, handle challenges with care, and create a compassionate, high-performing team. Knowledge, skills, and experience
  • Experience of working in a rescue welfare environment.
  • Significant experience of managing a team.
  • Experience in delivering high level client service.
  • Experience of working in a fast-paced environment.
  • High standard of verbal and written communication.
  • Proven decision-making ability.
  • Current full driving licence.
  • The ability to demonstrate, understand and apply our Blue Cross Values
  • It would be great (but not essential) if you also had:
  • Performance management and improvement experience.
  • Understanding of safeguarding issues.
  • Experience of admission and adoption processes in a rescue environment.
  • Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.

    Our Radcliffe-based centre is at the heart of Blue Cross's work in Greater Manchester, providing vital services in a creative, community-focused way. We don't have kennels or catteries on site, so we think differently to help pets and their people, from running a busy food bank to delivering rehoming and support services for a variety of animals.

    This is a permanent, full-time role, working full time at 37.5 hours per week on a rota that includes 1 in 3 weekends and bank holidays. The working day is from 8.30am to 5.00pm., Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes:
  • Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
  • Programmes for physical and mental wellbeing support
  • Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
  • Free physiotherapy advice and face to face intervention
  • Health cash plan
  • Unlimited access to an employee assistance programme
  • Pension scheme with enhanced employer contribution
  • Professional fees paid with Continuing Professional Development and personal development support.
  • Life assurance
  • 20% discount on Pet Plan pet insurance
  • Enhanced family friendly policies
  • Recognition scheme
  • Annual volunteer days
  • Charity worker discounts across a variety of retailers

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www.jobs24.co.uk/job/assistant-manager-client-services-radcliffe-greater-manchester-125214314
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