Contact Centre Adviser (3...
Salary not available. View on company website.
General Medical Council, Manchester
- Full time
- Temporary
Apply on company site
Posted today, 12 Jun
Procurement Manager
Salary not available. View on company website.
Light & Wonder, Chadderton, Oldham
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
Blinds and Curtains Insta...
Salary not available. View on company website.
Hillarys, City Centre, Manchester
- Part time
- Permanent
Apply on company site
Posted today, 12 Jun
Facilities Management Coo...
Salary not available. View on company website.
Mitie Group plc., Manchester
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
Conveyancing Team Manager
Salary not available. View on company website.
Connells Group, City Centre, Manchester
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
Cinema Host
Salary not available. View on company website.
Odeon Cinemas, Stoneyfield, Rochdale
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
Cinema Host
Salary not available. View on company website.
Odeon Cinemas, Rhodes Bank, Oldham
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
Customer Service Officer ...
Salary not available. View on company website.
NatWest Group, Manchester
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
732 - Administrative Offi...
Salary not available. View on company website.
Department for Work and Pensions (DWP), Bolton
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
Registration Officer | Pr...
Salary not available. View on company website.
Lancashire County Council, Pudding Pie Nook, Lancashire
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
Graduation Ceremony Assis...
£13
Manchester Metropolitan University, City Centre, Manchester
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
Claims Advisor - Preston
£26550
HomeServe Membership Ltd, Pudding Pie Nook, Lancashire
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
Remote Service Team Manag...
£35000
Bupa, Salford Quays, Salford
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
Sales Advisor
Salary Not Specified
Wolseley UK Limited, Low Snaygill, Craven
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
Tactical Merchandiser - W...
Salary Not Specified
Smiths News, Wigan
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
Tactical Merchandiser - W...
Salary Not Specified
Smiths News, Bolton
- Full time
- Permanent
Apply on company site
Posted today, 12 Jun
Complaints Handler
Salary not available. View on company website.
Evolution Money, Ancoats, Manchester
- Full time
- Permanent
Apply on company site
Posted 1 day ago, 11 Jun
Become a Practice Owner!
Salary not available. View on company website.
Vets For Pets, Chorley
- Full time
- Permanent
Apply on company site
Posted 1 day ago, 11 Jun
Cinema Host
Salary not available. View on company website.
Odeon Cinemas, City Centre, Manchester
- Full time
- Permanent
Apply on company site
Posted 1 day ago, 11 Jun
Customer Service Advisor
Salary not available. View on company website.
Mitie Group plc., City Centre, Manchester
- Full time
- Permanent
Apply on company site
Posted 1 day ago, 11 Jun
Contact Centre Adviser (3x permanent, 2x 12 month fixed term)
Salary not available. View on company website.
General Medical Council, Manchester
- Remote working
- Full time
- Temporary
Posted today, 12 Jun
Job ref: a453e8c1f45a4de498b26879509132ef
Full Job Description
- Answer calls, emails, letters and web-based enquiries about a wide variety of issues from a range of customers.
- Accurately update our customer systems during and after customer contacts.
- Correctly interpret the information stored on our systems to ensure excellent delivery and service at all times.
- Meet and exceed departmental and individual Service Level Agreements.
- Fully comply with the GDPR and GMC's policies and procedures to ensure confidentiality and to maintain GMC standards.
- Participate in staff training and be responsible for own development by keeping up to date with all new procedural developments.
Applications may be submitted in Welsh, please contact to access a copy of the translated application form. Please be assured that an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Are you passionate about providing an excellent service to a variety of stakeholders, confidently resolving a range of complex issues? Are you tired of working to targets and want to focus solely on delivering world class customer service? We are looking for Contact Centre Advisers to join us on a full-time basis, working 35 hours per week. You will be working Monday to Friday on rotating shifts (08:00-16:00 and 09:00-17:00). There is no requirement to work at weekends. We have embraced hybrid working and so after two months of induction training and supported introduction to the role, you can work remotely at home four days each week. Our offices are based in Spinningfields, right at the heart of Manchester. We're only a short walk from various train and tram stations. You'll be given opportunities to earn more, learn more and develop your career while working for an organisation that promotes staff wellbeing with an emphasis on a healthy work life balance. What you'll be doing, Please note that the interviews and assessments are due to take place week of 7 July 2025 over an MS Teams call. Candidates need to be available to attend on these dates. The start date for successful applicants will be 8 September 2025, you will be required to attend a full five-week initial induction followed by a further four weeks supported introduction into the role. This will be based in the office. During this period, requests for annual leave will not be accepted. We are recruiting for positions in this campaign on a full-time basis. Your training will be office based. We will be able to offer hybrid working with a mixture of home and office working upon successful completion of your training. GMC Benefits - Why work for us We work with doctors, physician associates (PAs), anaesthesia associates (AAs), those they care for and other stakeholders to support good, safe patient care across the UK. We set the standards doctors, PAs, AAs and their educators need to meet, and help them achieve them. If there are concerns these standards may not be met or that public confidence in doctors, PAs, or AAs may be at risk, we can investigate, and take action if needed. In return for your hard work, you'll get - £27,000
- 30 days holiday with the option to buy and sell more.
- a generous 15% employer contribution pension
- Flexible hybrid working
- Discounts at 100s of high street and online stores
- Discounted on site gym membership.
- Private medical insurance
- Employee assistance programme
- Cycle to work scheme for those wanting a greener commute.
- Bike lockers and shower facilities
- a range of learning and development opportunities designed to support your ongoing progression. The GMC values diversity and has made a public commitment to processes and procedures that are fair, objective, transparent and free from discrimination. We are also committed to the Disability Confident employer scheme and support the requirements of the Disability Confident interview scheme. If you have a disability and meet the cut-off mark for the essential criteria for this role as outlined in the person specification document, you will be offered an interview. The GMC is a charity registered in England and Wales (1089278) and Scotland (SC037750) Welsh Ydych chi'n teimlo'n gryf am roi gwasanaeth rhagorol i amrywiaeth o randdeiliaid, gan ddatrys ystod o broblemau cymhleth yn hyderus? Ydych chi wedi blino ar weithio i dargedau ac eisiau canolbwyntio dim ond ar roi gwasanaeth cwsmer o'r radd flaenaf? Rydym yn chwilio am Gynghorwyr Canolfan Gyswllt i ymuno â ni yn llawn amser, gan weithio 35 awr yr wythnos.. Byddwch yn gweithio o ddydd Llun tan ddydd Gwener gan ddilyn trefn cylchdroi shifftiau (08:00-16:00 a 09:00-17:00). Ni fydd angen gweithio ar benwythnos. Rydym wedi cofleidio gweithio'n hybrid felly ar ôl deufis o hyfforddiant cynefino a chymorth cyflwyno i'r rôl, gallwch weithio gartref o bell ar bedwar diwrnod yr wythnos. Mae ein swyddfeydd yn Spinningfields, yng nghanol dinas Manceinion. Gallwch gerdded yn hawdd i wahanol orsafoedd trên a thram. Byddwch yn cael cyfle i ennill mwy, dysgu mwy a datblygu eich gyrfa gan weithio i sefydliad sy'n hybu lles ei staff ac yn rhoi pwyslais ar gydbwysedd iach rhwng bywyd a gwaith. Beth fyddwch chi'n ei wneud Fel Cynghorydd Canolfan Gyswllt bydd gennych rôl annatod mewn sicrhau bod y GMC yn gweithio'n effeithiol. Byddwch:
- Yn ateb galwadau ffôn, e-byst, llythyrau ac ymholiadau ar y we am amrywiaeth eang o faterion gan wahanol gwsmeriaid.
- Yn diweddaru ein systemau cwsmeriaid yn gywir yn ystod ac ar ôl cyswllt â chwsmeriaid.
- Yn dehongli'r wybodaeth a gedwir ar ein systemau'n gywir i sicrhau bod gwasanaeth rhagorol yn cael ei roi bob amser.
- Yn cwrdd a rhagori ar gytundebau lefel gwasanaeth adrannol ac unigol.
- Yn cydymffurfio'n llawn â'r Rheoliad Cyffredinol ar Ddiogelu Data (GDPR) a pholisïau a gweithdrefnau'r GMC i sicrhau y cynhelir cyfrinachedd a safonau'r GMC bob amser.
- Yn cymryd rhan mewn hyfforddiant staff ac yn gyfrifol am eich hunanddatblygiad drwy fod yn ymwybodol o bob datblygiad gweithdrefnol newydd. Ni fydd angen profiad canolfan gyswllt arnoch i ffynnu yn y rôl hon. Os ydych yn wrandäwr a chyfathrebwr naturiol gydag ymrwymiad gwirioneddol i wasanaeth cwsmer rhagorol, darparwn yr holl hyfforddiant fydd ei angen arnoch. Mae popeth yn dechrau gyda chynefino cynhwysfawr. Fel sefydliad sydd ag ymroddiad diffuant i'w bobl, cynigiwn hyfforddiant parhaus fydd yn eich helpu o ddifrif i dyfu. Ymgeisiwch heddiw a rhoi cychwyn da i'ch gyrfa! Sut i ymgeisio am y rôl Darparwch CV a chwblhewch y rhan 'Rheswm dros y Cais a chwestiynau penodol' o'r ffurflen gais. Mae manylion ar sut i gwblhau hyn i'w gweld yn y ddogfen ganllaw sydd ynghlwm. Rydym yn sylweddoli bod adnoddau deallusrwydd artiffisial (AI) cynhyrchiol yn gallu helpu wrth lunio eich cais am swydd. Mae'n hanfodol eich bod yn defnyddio'r adnoddau hyn yn gyfrifol i sicrhau bod eich cais yn ddiffuant ac yn adlewyrchu eich profiadau personol. Felly, gwnewch yn siŵr eich bod yn darllen ein canllawiau ar AI cyn cyflwyno eich cais. Os na fyddwch yn darparu'r uchod i gyd, ni fyddwn yn gallu prosesu eich cais. Gellir cyflwyno ceisiadau yn Gymraeg, cysylltwch â i gael copi o'r ffurflen gais wedi ei chyfieithu. Gallwch fod yn dawel eich meddwl na fydd cais yn y Gymraeg yn cael ei drin yn llai ffafriol na chais yn y Saesneg. Noder y cynhelir y cyfweliadau a'r asesiadau yn ystod yr wythnos sy'n dechrau 7 Gorffennaf 2025 drwy alwad MS Teams. Mae'n rhaid i ymgeiswyr fod ar gael i fynychu ar y dyddiadau hyn. Bydd dyddiad dechrau'r ymgeiswyr llwyddiannus ar 8 Medi 2025, bydd angen i chi fynychu cyfnod cynefino cychwynnol llawn o 5 wythnos, gyda 4 wythnos arall i ddilyn o gymorth cyflwyno i'r rôl. Bydd hyn yn digwydd yn y swyddfa. Dros y cyfnod hwn ni fyddwn yn derbyn ceisiadau gwyliau blynyddol. Mae swyddi yn yr ymgyrch hon yn cael eu recriwtio ar sail llawnamser.Bydd eich hyfforddiant yn digwydd yn y swyddfa. Gallwn gynnig gweithio hybrid gyda chymysgedd o weithio gartref ac yn y swyddfa ar ôl i chi gwblhau eich hyfforddiant yn llwyddiannus. Buddion y GMC - Pam gweithio i ni Rydym yn gweithio gyda meddygon, cymdeithion meddygol (PA), cymdeithion anesthesia (AA), y rhai y maent yn gofalu amdanynt a rhanddeiliaid eraill i gefnogi gofal da a diogel i gleifion ledled y DU. Rydym yn gosod y safonau y mae angen i feddygon, cymdeithion meddygol, cymdeithion anesthesia a'u haddysgwyr eu bodloni, ac yn eu helpu i'w cyrraedd. Os oes pryderon na fydd y safonau hyn yn cael eu bodloni o bosibl, neu y gallai hyder y cyhoedd mewn meddygon, cymdeithion meddygol neu gymdeithion anesthesia fod mewn perygl, gallwn ymchwilio, a chymryd camau os oes angen. Am eich gwaith caled byddwch yn cael
- £27,000
- 30 diwrnod o wyliau ac opsiwn i brynu a gwerthu mwy
- cyfraniad hael o 15% gan y cyflogwr at eich pensiwn
- Gweithio'n hybrid a hyblyg
- Disgownt mewn cannoedd o siopau stryd fawr ac ar-lein
- Disgownt ar aelodaeth campfa ar y safle
- Yswiriant meddygol preifat
- Rhaglen cymorth staff
- Cynllun beicio i'r gwaith i rai sy'n awyddus i gymudo'n fwy gwyrdd
- Storfa ddiogel i feics a chyfleusterau cawod
- Ystod o gyfleoedd dysgu a datblygu er mwyn eich cynorthwyo i symud ymlaen yn eich gyrfa. Mae'r GMC yn gwerthfawrogi amrywiaeth ac wedi gwneud ymrwymiad cyhoeddus i brosesau a gweithdrefnau sy'n deg, gwrthrychol, tryloyw a di-wahaniaethol. Rydym hefyd wedi ymrwymo i'r cynllun cyflogwr Hyderus o ran Anabledd ac i gefnogi gofynion y cynllun cyfweliad Hyderus o ran Anabledd. Os oes gennych anabledd ac yn gallu bodloni gofynion sylfaenol y meini prawf hanfodol ar gyfer y rôl hon, fel yr eglurir ym manyleb y person, byddwn yn cynnig cyfweliad i chi. Mae'r GMC yn elusen wedi'i chofrestru yng Nghymru a Lloegr (1089278) a'r Alban (SC037750).
Copy the direct link to this job
www.jobs24.co.uk/job/contact-centre-adviser-3x-permanent-2x-12-125233086
About this company
General Medical Council
View full company profileJobs by core skill
Customer Services
Customer Services jobs by area
Customer Services jobs in Accrington
Customer Services jobs in Barrow-in-Furness
Customer Services jobs in Birkenhead
Customer Services jobs in Blackburn
Customer Services jobs in Blackpool
Customer Services jobs in Bolton
Customer Services jobs in Bootle
Customer Services jobs in Burnley
Customer Services jobs in Bury
Customer Services jobs in Carlisle
Customer Services jobs in Chester
Customer Services jobs in Cockermouth
Customer Services jobs in Crewe
Customer Services jobs in Ellesmere Port
Customer Services jobs in Farnworth
Customer Services jobs in Kendal
Customer Services jobs in Liverpool
Customer Services jobs in Manchester
Customer Services jobs in Nelson
Customer Services jobs in Northwich
Customer Services jobs in Oldham
Customer Services jobs in Penrith
Customer Services jobs in Preston
Customer Services jobs in Rochdale
Customer Services jobs in Runcorn
Customer Services jobs in Salford
Customer Services jobs in Southport
Customer Services jobs in St Helens
Customer Services jobs in Stockport
Customer Services jobs in Wallasey
Customer Services jobs in Warrington
Customer Services jobs in Widnes
Customer Services jobs in Wigan
Customer Services jobs in Workington