Job title: Multi Skilled Operative (Builder/External)
Location: Based in the East, however, will be required to cover geographical footprint of the Association depending on business need.
Salary: £33,806 - £37,494 per annum, dependent on skills and experience
Additional benefits: Company vehicle and enhanced earning through call-out duties
Contract: Permanent – Full-time 40 Hours per week (Monday – Friday)

About the role

We have an exciting opportunity for a Multi Skilled Operative, with a main trade of Builder/External operative to join our Responsive and Empty Homes Team in the East.

This role will work to help deliver an effective and efficient repairs service to our residents, dealing with Responsive repairs in our occupied properties as well as working on our empty homes to ensure they are fit for relet. You will ensure that repairs are carried out in a timely manner and to ensure a high standard of work to our properties.

This plays a key role in being responsible in providing an excellent service to our residents, so if you want to help make a difference to our residents, this may be the job for you!

The main focus of the roles will be:

Successfully complete allocated repairs and maintenance works, primarily in Bricklaying, Paving, Concreting, Groundworks, Plastering, Tiling.
Assist in delivering an efficient repairs and maintenance service where tasks are carried out to a high standard, first time fix while minimising callbacks and ensuring resident satisfaction.
Manage own workload to ensure work is undertaken in a timely manner, consistent with performance indicators.

Please see job description for full details of the role

About You

The successful candidate will have the following:

4 GCSEs or equivalent Grade C / Grade 4 or above (including Maths and English)
Minimum of either full trade Apprenticeship or NVQ level two in Bricklaying or appropriate trade experience within at least 2 different trades.
Valid Driving Licence.
Experience of working in Property Maintenance.
Good IT, literacy and communication skills.
A positive can-do attitude and the ability to work independently and problem solve.

All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours.

The successful candidate will be required to undertake a basic Disclosure and Barring Service (DBS) check and will join our on-call rota.

About Us

Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.

As the role requires attendance at Broadland premises candidates must live within a 45-minute commute of their base. Full details can be discussed at the interview process.

We offer staff many great benefits such as:

Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
Generous contributory pension scheme.
Access to an Employee Assistance Programme to support you when you need it.
Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
Company vehicle provided.
Uniform, PPE and power tools all provided.
Additional earning opportunities through call out.
Lots of training opportunities.
And many more – Please see our benefits document available on our website!

For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on 01603 750109 and leave a message or email: recruitment@broadlandgroup.org.

Closing date : Midnight on Sunday, 27 September 2026

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