Introduction

At Ibis London Greenwich, we take pride in providing our guests with a seamless and comfortable stay. Our Maintenance Team plays a crucial role in ensuring the hotel runs smoothly and remains in top condition. If you’re a hands-on problem solver with an eye for detail, we’d love to have you on board!

About the Employer

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo

What You'll Do

Conducting daily inspections to identify and resolve maintenance issues
Performing routine repairs on electrical, plumbing, heating, and cooling systems
Ensuring all guest rooms and public areas are well-maintained and in excellent condition
Responding promptly to maintenance requests from guests and staff
Assisting in preventative maintenance tasks to minimise breakdowns
Maintaining accurate records of maintenance work and safety checks
Complying with health and safety regulations to ensure a secure environment for guests and colleagues

Training

You will be required to attend college once a week
Level 2 Property Maintenance Operative
Behaviour, Skills and Knowledge

Requirements and skills

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Analytical skills
Logical
Initiative
Physical fitness
Qualifications
GCSE English (4/C) – essential
GCSE Mathematics (4/C) – essential

About this employer

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

After this apprenticeship

There is an opportunity to secure a permanent position after successfully completing the apprenticeship.

Employee benefits

Accor Free Bonus Breaks – 2 complimentary hotels stays per year
Cycle to work
Accor Heartist Card – discount on stays at Accor hotels
Employee Assistance Programs – discounts on retail
Learning & Development opportunities

Training Outcome

There is an opportunity to secure a permanent position after successfully completing the apprenticeship.

Employee benefits.

Skills Required

Communication skills
Customer care skills
Problem solving skills
Analytical skills
Team working
Initiative
Physical fitness

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - Maths - 4

Course Information

Course: Property maintenance operative (level 2)

Level: 2

Route: Construction and the built environment

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday 9am to 5pm, except for one day in college during term-time shifts, may work evenings and weekends.

Expected Duration: 2 Years

Training Provider: UNITED COLLEGES GROUP

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