Job Overview

The role will require that you can work as part of a Team of Hosts who which are responsible for maintaining all of the External areas, mainly concentrating service yards and external welcome halls to the high standards expected. Close co-operation with others is essential when working within the Department as is the capacity to work responsibly as an individual to complete given tasks. Your daily and weekly tasks are assigned to ensure that the Department meets its scheduled requirements and Client expectations. You will be the visible face of Bluewater thus you are expected to provide all our Guests with the very best level of service ensuring an enjoyable and memorable visit to Bluewater. Must hold a valid driving licence.
Maintain a friendly, helpful, courteous and professional manner with all guests, clients, and management at all times
Deliver and maintain a high standard of grounds / car park care and cleaning services
To manage traffic within the car park / external areas during busy periods
To assist in the removal of pallets, cages and other removable items from site
Clean, replenish and monitor the external areas of the centre as assigned by a Team Leader
Periodically deep clean areas of the external areas of the centre as assigned by a Team Leader
To programme excess charges and ensure that these are accurately logged and accountable for audit purposes
Attend to reactive jobs logged in the helpdesk, and communicated to you via radio devices or PDA's
Participate in ensuring that the centre is a safe and non-threatening environment for all guests
Provide a polite, effective and consistent service to all guests across the entire range of services provided at the centre
Communicate relevant information to guests on a regular basis
Comply with health and safety at work requirements, Fire Regulations, COSHH Regulations and safe working practices
Assist in ensuring that Health & Safety is not compromised at any time by reporting accidents, near misses, unsafe working environment(s) or unsafe behaviour to your team leader / Manager / or control
Participate in complying with Environmental Procedures and Sustainability, and Biodiversity.
Comply with the centre Emergency Procedures
To uphold our values:

42 Cleaning / Domestic / Caretaking jobs in Rayleigh, Essex