Providing more than just retirement living, Richmond Villages offer an aspirational lifestyle to our residents and our first-class accommodation requires a first-class service. As the Head Housekeeper at Richmond Village Willaston, you'll ensure all areas of the village are clean, tidy, and presentable, contributing to the comfort and well-being of our residents and visitors. What your typical day involves

Allocating areas of cleaning for each Housekeeper fairly and monitoring the quality of their work
Ensuring all schedules for cleaning, including spring and deep cleaning are maintained
Carrying out audits, maintaining records and performing weekly stock takes to ensure adequate supplies are available
Managing the housekeeping resources efficiently, minimising loss and wastage of supplies
Managing all housekeeping matters, you'll carry the housekeeping portable DECT phone ensuring that all calls are answered promptly, and appropriate action is taken
Ensuring all housekeeping staff operate equipment safely and that equipment is maintained and stored properly
Training new staff in accordance with company procedures and policies
Working closely with your Line Manager, the Sales department, and Village Advisors, you'll ensure all arrivals, Richmond Retreats and sales functions are prioritised and dealt with efficiently
Cleaning residents' rooms, bathrooms, and all communal areas including staff areas within the village
Adhering to Health and Safety requirements and COSHH always
Ensuring that rubbish bins are emptied, rubbish is appropriately disposed of and that all storage rooms and housekeeping trolleys are clean and tidy
Remaining vigilant around the village to ensure all areas are clean, reporting all maintenance and safety hazards

With previous experience in a housekeeping or cleaning role, you understand the importance of working to high standards and maintaining a safe working environment. Experience of managing a team, using cleaning substances, operating cleaning equipment and knowledge of a care environment would be advantageous. Organised and self-motivated with the ability to work on your own initiative, you have a keen eye for detail and take pride in your work. With strong communication skills, you're sensitive to the needs of others and flexible in your approach when working as part of a team.

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7.
Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
Free meal with every shift
Holidays - 20 days + Bank Holidays
Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.
Wagestream - Have early access up to 40% of your earned wages within minutes.
We offer a range of Bupa pension plans - Find out more on our career site
Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site
Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
Access to discounts at a wide variety of gyms and fitness facilities across the UK

21 Full time Cleaning / Domestic / Caretaking jobs in Chester