We are looking for a committed and organised Veteran Community Hub Coordinator to support the day-to-day running of the Hub. You will ensure services are well-coordinated and deliver high-quality support to the Armed Forces Community as part of the VALOUR programme., You will oversee daily operations and provide coordination and leadership to Navigators and volunteers, ensuring a consistent and effective service.,

Coordinate daily Hub delivery
Provide line management to Navigators
Support volunteer recruitment and coordination
Maintain high service quality
Strengthen partnerships
Monitor service delivery, We are looking for a compassionate and proactive Armed Forces Community Navigator to join our STAND TO service. This is a rewarding frontline role where you will act as a trusted first point of contact for veterans and their families, supporting them to access the services they need. As part of the VALOUR programme, you will contribute to a coordinated, multi-agency approach that ensures people receive the right support at the right time., You will deliver a "no wrong front door" service, providing person-centred support through triage, assessment, and onward referral. The role combines hub-based support with outreach activity across Derbyshire., Act as a first point of contact
Carry out person-centred assessments
Support individuals to make informed decisions
Facilitate referrals and warm handovers
Work with partners across the VALOUR network
Deliver outreach sessions and events
Maintain accurate records

Experience in a frontline/community setting
Experience coordinating staff or services
Strong organisational skills
Excellent communication skills
Person-centred approach, Experience in a frontline/community role
Ability to assess needs and prioritise
Strong communication skills
Confidence working with partners
IT competency including CRM and M365
Understanding of safeguarding

Full driving licence and access to a vehicle required. Occasional evening/weekend work may be required.
25 days annual leave (pro rata) plus bank holidays
Medicash Health Plan
Employee Assistance Programme
6% employer pension contribution
Death in Service cover

3 permanent Charity / Voluntary jobs in Greenwich, Amber Valley