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42 Call / Contact Centres jobs in Watford

Client Support and Volunt...

Salary not available. View on company website.

Mind in Enfield and Barnet, Enfield Town, Enfield

  • Part time
  • Permanent

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Posted today, 8 Jul

Register Your Interest - ...

Salary not available. View on company website.

NatWest Group, City of Westminster

  • Full time
  • Graduate programme

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Posted today, 8 Jul

Sales & Customer Service ...

Salary not available. View on company website.

TEAM Inc., City of Westminster

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

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Swedish Client Service As...

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Fisher Asset Management, LLC, City of Westminster

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Credit Risk Analyst

Salary Not Specified

Vanquis Bank, North Southwark, Southwark

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Repairs Planner

£52000

BuildLogo jpg, Teddington, Greater London

  • Full time
  • Temporary

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Posted 1 day ago, 7 Jul

Student Fees Administrato...

£28928

Royal Holloway, University of London, Runnymede

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Analyst, Responsible Lend...

Salary Not Specified

Vanquis Bank, North Southwark, Southwark

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Student Recruitment Suppo...

Salary not available. View on company website.

Global Banking School, Stratford, Greater London

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Contact Centre & Guest Em...

Salary not available. View on company website.

Away Resorts, Adeyfield, Dacorum

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Senior Ad Operations Spec...

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Netflix, Inc., City of Westminster

  • Full time
  • Temporary

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Posted 1 day ago, 7 Jul

Technical Lead - L1

Salary not available. View on company website.

Wipro Technologies, City of Westminster

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Complaints Dispute Resolu...

£75587

NOTTING HILL, Hammersmith, Greater London

  • Full time
  • Temporary

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Posted 1 day ago, 7 Jul

Sales Operations Support ...

Salary Not Specified

LexisNexis, Clerkenwell, Islington

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Senior Consultant - Servi...

Salary Not Specified

Ernst & Young, City of Westminster

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Swedish speaking Amazon C...

£31304

Amazon.com, Inc, Can be based anywhere.

  • Full time
  • Temporary

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Posted 1 day ago, 7 Jul

P&I Practice Head

Salary not available. View on company website.

MARSH LLC., City of Westminster

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Regulatory Affairs Associ...

Salary not available. View on company website.

Holland & Barrett, City of Westminster

  • Full time
  • Temporary

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Posted 1 day ago, 7 Jul

Outpatient Booking Office...

Salary not available. View on company website.

Frimley Health NHS Foundation Trust, Slough

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Home Claims Advisor (No E...

Salary Not Specified

Hastings Insurance Services Limited, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul
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Client Support and Volunteer Co-ordinator

Salary not available. View on company website.

Mind in Enfield and Barnet, Enfield Town, Enfield

  • Onsite working
  • Part time
  • Permanent

Posted today, 8 Jul

Job ref: 6c2c2d1f8c5e4b0cbbac121d63f79977

Full Job Description

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. This is an exciting new role for an experienced mental health professional who has experience of providing support to and working with clients with mild, moderate and severe mental health issues. You will provide Client Support for all services, including effective, in depth triage of clients, identification of client risk including escalation and support to clients. The successful candidate will provide support to all services, including building up and developing a bank of volunteers and (volunteer coordination) including general administrative support, as well as changes in service delivery. Client Support duties include:

  • Support client enquiries by using in depth mental health skills to triage effectively
  • Ensure appropriate and timely responses and assistance to clients by drawing on mental health training and experience.
  • To use social prescription methodology, mental health experience and mental health triaging experience to most effectively signpost and refer (internally or externally) clients, on the phone and possibly via walk in (should we move to that type of provision)
  • To liaise, (on behalf of clients), with services and service managers where clients get in touch for enquiries, changes or updates.
  • Contribute to the development of a safe welcoming environment
  • Provide support for clients when they may be experiencing emotional distress.
  • Service support duties include:
  • Working with the Therapy Services Co-ordinator to provide service support, liaising with relevant staff where there are changes to client appointments or staff rotas and keeping rotas up to date
  • Utilising and updating the client database/s for client enquiries, client information and changes to services
  • Working with service managers to ensure homogeny of client referral information and processes
  • Supporting clients and services by keeping an up to date understanding and log of internal services
  • Volunteer Co-ordination duties include:
  • Building up and developing a bank of volunteers for services in order to develop new service models to expand our capacity to reach more people
  • Recruiting and inducting new volunteers and working with / liaising with service managers to ensure they are matched with the right opportunities
  • Please see the attached job description, which includes all duties and skills required. This is a part-time position, 21 hours per week covering the service between 9-5 Monday to Wednesday., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

    £27,000 per year Part-time (Monday, Tuesday, Wednesday - 9am-5pm (21 hours per week) ) Permanent Actively Interviewing

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