5 Call / Contact Centres jobs in Ryde, Isle Of Wight

Due to our ongoing growth, we are excited to offer two opportunities for Shift Managers to join our growing multiuser site in Southampton. While working with us, you will oversee the efficient operation of our warehouse, prioritising colleague wellbeing, health, and safety. & overseeing operational KPIs are met,

• Managing agency staff requirements; ensuring that resource is planned effectively in line with volume forecast and KPIs
• Responsible for owning the headcount tracker for the relevant client(s), providing daily updates to all stakeholders
• Responsible for compiling and submitting operational data (planned and actual) to relevant internal stakeholders at agreed times and dates
  
  Experience leading a team of warehouse colleagues ideally within a E-com operation
• Strong IT skills, including warehouse management systems and Microsoft Office
• Excellent communication skills, both verbal and written
• Problem solving - reacts quickly & appropriately to issues, follows up in a timely manner
  
  GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

This is a full-time, permanent role, working on a shift pattern of Monday - Friday working hours, with working on weekends on a rota basis. We have available either an AM shift 7am - 3:30pm or a PM Shift 1:30pm-9pm, We're looking to offer a salary of £35,000 to £37,000-, and 25-days annual leave, plus bank holidays. Your benefits package includes, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!