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Customer Service - Financial Advisor
Salary not available. View on company website.
Red Dot Commercial Limited, Can be based anywhere.
- Remote working
- Full time
- Permanent
Posted 1 week ago, 7 Jul
Job ref: 0c529882a7c6462d8fcfef340f35bf72
Full Job Description
We're hiring for a frontline Customer Service role where you'll help customers who are worried about fraud on their bank accounts. You'll be their first point of contact, helping them feel safe, heard, and supported.
What you'll be doing: Customer Service Advisor - Financial Services
Taking calls from customers reporting suspicious transactions
Listening, reassuring, and helping to resolve their concerns with empathy
Using multiple systems to investigate and update cases accurately
Following processes carefully to protect customers and their money
If you've got at least 6 months of customer service experience and want to step into a role where you'll make a real difference, this is it., What were looking for: Customer Service Advisor - Financial Services
6 months+ experience in any customer service role (contact centre, retail, hospitality, all welcome)
A calm, clear communicator who's comfortable dealing with emotional or distressed callers
Tech-savvy with solid typing and multitasking skills
Belfast City Centre | Full-time | £25,480 per annum + £500 bonus after 6 months, Able to work full-time on a rotational shift pattern (days, evenings, weekends)
What's in it for you: Customer Service Advisor - Financial Services
£25,480 salary from day one
£500 bonus after 6 months
2 weeks of paid classroom training, followed by supported live calls
Real career progression - 17 people promoted to SME roles in the past few months
Staff perks: big brand discounts, onsite parking, Pure Gym offers, and more
Belfast city centre location, with modern office space
Shifts are rotational (Mon-Sun, 7am-11pm). Full flexibility is needed once training is complete.
What you'll be doing: Customer Service Advisor - Financial Services
Taking calls from customers reporting suspicious transactions
Listening, reassuring, and helping to resolve their concerns with empathy
Using multiple systems to investigate and update cases accurately
Following processes carefully to protect customers and their money
If you've got at least 6 months of customer service experience and want to step into a role where you'll make a real difference, this is it., What were looking for: Customer Service Advisor - Financial Services
6 months+ experience in any customer service role (contact centre, retail, hospitality, all welcome)
A calm, clear communicator who's comfortable dealing with emotional or distressed callers
Tech-savvy with solid typing and multitasking skills
Belfast City Centre | Full-time | £25,480 per annum + £500 bonus after 6 months, Able to work full-time on a rotational shift pattern (days, evenings, weekends)
What's in it for you: Customer Service Advisor - Financial Services
£25,480 salary from day one
£500 bonus after 6 months
2 weeks of paid classroom training, followed by supported live calls
Real career progression - 17 people promoted to SME roles in the past few months
Staff perks: big brand discounts, onsite parking, Pure Gym offers, and more
Belfast city centre location, with modern office space
Shifts are rotational (Mon-Sun, 7am-11pm). Full flexibility is needed once training is complete.
Copy the direct link to this job
www.jobs24.co.uk/job/customer-service-financial-advisor-125325773