8 Call / Contact Centres jobs in Newcastle Upon Tyne

Location: Newcastle Contract Type: Permanent Working Pattern: Hybrid Role Description This role provides application support for the FNZ business and forms a key part of the Customer Service Centre (CSC) providing first and second line support to internal and external clients. It involves issue management from external and internal clients to meet KPIs and SLAs and to liaise with other areas of FNZ to ensure a robust and scalable production environment for FNZ's customers.  The role is responsible for the support of the Figaro FNZ platform. Organisational Design Customer Service Centre Support sits within the CEO function of FNZ. This position is part of the regional FNZ produ

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