16 Call / Contact Centres jobs in Longford, Coventry

Salary: £41,000.00Location: Hams HallHours: 40 hours Monday to FridayThe goal of the Business Performance Analyst within Arvato is to deliver high quality performance reporting and analysis that drives decision-making, partnering with teams across the business to turn data into insight, while growing technical skills and commercial understanding within a high-performing analytics function.Your Tasks:

• Produce regular, clear performance reports and dashboards that support senior stakeholder decision making.
• Deliver analysis that enables a deeper understanding of performance and highlights opportunities for improvement.
• Utilise Power BI and other analytics tools to build scalable, high quality reporting solutions aligned with key business priorities.
• Strategically partner the wider organisation, turning data into valuable insights that increase transparency and drive accountability.
• Engage with key stakeholders on analytics products, from initiation and design through to build, testing, rollout and continuous improvement, ensuring solutions meet real world business needs.
• Support the development of a data driven culture across the business through effective communication and collaboration.
• Act as a trusted advisor within the business, bridging the gap between rawdata and actionable information.
  
  Strong Power BI skills, including dashboard design, data preparation and modelling, plus advanced DAX.
• Ability to gather, understand and translate business requirements and explain data simply to non-technical stakeholders.
• Understanding of key financial and operational drivers of business performance.
• Proven ability to analyse data and generate actionable insights
• Excellent communication skills with the ability to collaborate effectively with diverse teams
• Experience with SAP is beneficial
• Analytical mindset with attention to detail
  
  25 days annual leave plus 8 UK bank holidays with the option to purchase up to an additional 5 days
• Pension contribution
• A life assurance policy that pays out 4 x Salary
• Employee Assistance Programme that provides you with confidential support, information, and advice to help you
• Employee Discount Scheme through Treats
• Free car parking