45 Call / Contact Centres jobs in Lewisham

As a Cash and Banking Administrator you will lead the cash sub team, working in conjunction with the current wellbeing team leader in supporting the Cash Manager to ensure strong stewardship of the cash receivables function across all service lines.,

• Lead a team of cash and banking administrators, efficiently by motivating and mentoring individuals.
• Creating a pleasant working environment and positive engaging team morale.
• Conducting monthly 1-1's and weekly catchups.
• Conducting training of team members to maximise their potential and work towards their goals that have been set.
• Support the timely and accurate reconciliation of bank accounts, efficient processing of incoming receipts and related issue resolution.
• Achieve agreed deadlines including month end reports.
• Proactively manage issues including prompt escalation and related management of stakeholders.
• Understanding current processes and looking at ways to streamline.
• Providing support to the team in order to cover annual leave, apprenticeships support and unforeseen circumstances.
• This role supports a key part of the month end close process.
  
  Strong team leader with solid customer service and stakeholder management.
• Good understanding and experience of accounting principles surrounding cash management
• Intermediate Excel skills and proficiency with finance systems.
• Experience of having driven team engagement and continuous improvement.
• The autonomy to work independently
• Being able to manage a large team with a minimum of 2 years' experience
• Confidence with online communication channels and leading a team remotely.
• Excellent communication skills
  
  Nuffield Health is Britain's largest healthcare charity. Join us as a Cash and Banking Team Lead and play your part in our success.
You will love your career at Nuffield Health. Our unique approach to connected healthcare brings great advantages to our members and patients. It also creates amazing opportunities for you to find professional fulfilment. Over the past couple of years, the Nuffield Finance team have undergone significant programmes of change including the deployment of Workday Finance, Advanced Financials and GetPaid Collections as well as forming a Shared Service Centre to deliver credit management services for Nuffield Health's Hospital & Wellbeing Estate.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.