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5 Permanent, Call / Contact Centres jobs in Kidlington, Oxfordshire

Waking Night Support Work...

Salary not available. View on company website.

UK Addiction Treatment Centres, Banbury, Oxfordshire

  • Full time
  • Permanent

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Posted 2 days ago, 12 Jun

Escalation Resolution Ass...

Salary not available. View on company website.

TripAdvisor, Oxford

  • Full time
  • Permanent

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Posted 2 days ago, 12 Jun

Financial Crime Analyst

Salary not available. View on company website.

Emma Technologies, Can be based anywhere.

  • Full time
  • Permanent

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Posted 5 days ago, 9 Jun

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Multichannel Customer Ser...

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Hastings Insurance Services Limited, Can be based anywhere.

  • Full time
  • Permanent

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Posted 5 days ago, 9 Jun

Lead Analyst - Collection...

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Hastings Insurance Services Limited, Can be based anywhere.

  • Full time
  • Permanent

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Posted 5 days ago, 9 Jun
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Waking Night Support Worker

Salary not available. View on company website.

UK Addiction Treatment Centres, Banbury, Oxfordshire

  • Remote working
  • Full time
  • Permanent

Posted 2 days ago, 12 Jun

Job ref: 6353744c5679499b98614fdff910fb80

Full Job Description

Offer advice, information, and support to clients, including referrals for aftercare focused on maintaining an abstinent lifestyle.
Assist Therapists with risk management plans and reviews.
Ensure clients follow program rules, supporting the manager in investigating breaches, including substance testing.
Conduct intakes, assessments, and discharges efficiently.
Keep accurate client records and maintain databases.
Facilitate transfers between agencies and services for clients.
Support clients with medication reminders, conduct audits, and maintain accurate records.
Work with clients to create recovery plans that are realistic and achievable.
Help clients attend external appointments in line with their care plans, providing transport support or accompanying them as needed.
Assist with day-to-day operations, helping clients manage practical aspects of daily living such as life skills, housing, and benefits.

NVQ Level 2 in Health and Social Care or equivalent.
Strong organisational and time management skills.
Clear verbal and written communication at all levels.
Ability to work independently and as part of a team.
Proficiency in Word, Outlook, and Excel.
Excellent listening skills.
Ability to work safely and effectively on your own.
Strong negotiation and boundary-setting skills.
Ability to create and review risk management plans.
Empathy and a non-judgemental, calm approach.
Capacity to handle high-pressure situations.
Great customer service skills.

Employee of the Month Scheme - You could receive up to £100 each month!
Blue Light Card - Enjoy thousands of discounts at your favourite retailers.
Wellness Programme with BUPA - Your health and well-being are a priority.
Free Training and Development - Grow your skills with our ongoing opportunities.
Generous Holiday Entitlement - 28 days holiday, rising to 33 days after 5 years of continuous service.
Birthday Off - Celebrate your special day with an extra day off!
Company Pension Scheme - Plan for your future with our pension plan.
Free On-site Parking - Hassle-free parking available for our team.
Employee Appreciation Days - Win prizes and recognition for outstanding contributions.

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