We are working exclusively with a well-established electronics components supplier, based in East Grinstead, who are looking for a Key Account Coordinator to join their team.

Managing the day-to-day coordination of one key customer account, this is a varied role covering everything from customer orders and quotations through to delivery, working closely with the customer, suppliers and the wider operations team. You’ll be responsible for keeping orders and documentation accurate, progressing deliveries and making sure the customer receives clear and timely updates.

It would suit someone who is highly organised, has excellent attention to detail and enjoys a role where there are plenty of moving parts to keep on top of.

The Role

Prepare, check and issue quotations in line with customer requirements and supplier pricing
Process and manage purchase orders with international suppliers, keeping track of lead times and delivery dates
Liaise with customers and suppliers to provide updates on order progress and resolve any queries
Check supplier invoices against purchase orders to ensure accuracy
Produce and maintain regular reports covering order status and supply chain activity
Support with incoming goods, including checking deliveries and accompanying documentation
Assist with preparing goods for despatch and ensuring the relevant shipping and export documentation is completed accurately
Maintain accurate records, documentation and filing across customer and supplier orders
Assist with ensuring processes are followed in line with ISO9001 quality standards
Provide general administrative and coordination support to the wider operations team

Person Specification

Previous experience supporting the order process for key or high-priority customer accounts is essential
Excellent attention to detail, particularly when dealing with orders, quotations, documentation and delivery information
Strong organisational skills, with the ability to manage multiple orders and priorities
Confident communicating with customers and suppliers, providing a professional and reliable service
Previous experience within a manufacturing, distribution, engineering, electronics or similar environment would be advantageous, but is not essential

The Package

Monday–Thursday 8.30am–5pm & lunchtime Friday finish
£30,000 - £32,000pa
Annual discretionary bonus, team performance based
25 days holiday + bank holidays
BUPA Healthcare
Life assurance
Contributory pension
Hybrid working available after probation
Free parking
Plus much more!

1 Inbound customer service jobs in Orpington, Greater London