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9 Call / Contact Centres jobs in Hucknall, Nottinghamshire

Call Centre Advisor

Salary not available. View on company website.

LISTER HOUSE SURGERY, The Holmes, City of Derby

  • Full time
  • Permanent

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Posted 1 day ago, 28 May

Remote Holiday Advisor

Salary not available. View on company website.

Discover Consulting, The Park, City of Nottingham

  • Full time
  • Permanent

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Posted 6 days ago, 23 May

Customer Experience Repre...

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The Lubrizol Corporation, Hazelwood, Derbyshire

  • Full time
  • Permanent

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Posted 6 days ago, 23 May

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Customer Complaints Admin...

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Connells Group, Sutton in Ashfield, Nottinghamshire

  • Full time
  • Permanent

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Posted 1 week ago, 22 May

French Speaking Technical...

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Future plc, Newark-on-Trent, Nottinghamshire

  • Part time
  • Permanent

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Posted 1 week ago, 21 May

Veterinary Receptionist

Salary not available. View on company website.

CVS Group, Kegworth, Leicestershire

  • Part time
  • Permanent

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Posted 1 week ago, 17 May

Contact Centre Agent

Salary not available. View on company website.

Auto Windscreens, St Augustines, Chesterfield

  • Full time
  • Permanent

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Posted 1 week ago, 17 May

customer sales advisor ap...

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ECU Testing, Heanor, Derbyshire

  • Full time
  • Permanent

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Posted 2 weeks ago, 10 May

Income Collection Officer

Salary not available. View on company website.

Broxtowe Borough Council, Beeston, Nottinghamshire

  • Full time
  • Permanent

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Posted 2 weeks ago, 9 May
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Call Centre Advisor

Salary not available. View on company website.

LISTER HOUSE SURGERY, The Holmes, City of Derby

  • Onsite working
  • Full time
  • Permanent

Posted 1 day ago, 28 May

Job ref: 70fd1e35976f460f8ab8fc5e597f6276

Full Job Description

We are currently looking for enthusiastic people with excellent communication skills to join our Call Centre Team at Lister House Surgery. The team is responsible for taking enquiries from and booking appointments for patients, making sure they are dealt with in a timely and professional manner.,

  • Use and populate the electronic record system for clinical records (SystmOne) or other service systems with accurate information
  • Follow our Patient Pathway to generate an appropriate outcome or signpost to another service
  • Follow a detailed script ensuring patient requirements are met
  • Follow agreed processes for dealing with emails on Outlook and tasks on SystmOne, on a daily basis prioritising both urgency and importance, taking responsibility for signposting or dealing with queries regarding issues arising

    We are looking for people with a positive outlook who have:
  • Excellent communication and customer service skills
  • Pay attention to detail
  • Are IT literate
  • Can be discreet/respect patient confidentiality
  • Previous experience in a similar role is desirable but NOT essential

    If you are looking for somewhere you can make a real difference and passionate about keeping people safe, well and out of hospital, starting a career at Lister House Surgery might be what you are looking for. At Lister House we strive to make a real difference to health and wellbeing of our staff and patience.

    1 x Full - Time Position - 37.5 hours per week (7.5 hours per day, Monday to Friday)
  • 1 x Part - Time Position - 18 hours per week (6 hours per day, 3 days per week)
  • 1 x Part - Time Position - 16 hours per week (4 hours per day, 4 days per week), NHS Pension Scheme
  • Access to Blue Light Discount
  • Generous holiday entitlement
  • Flexible working

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