4 Call / Contact Centres jobs in Haverhill, Suffolk

The Purchase to Pay Advisor will ensure queries relating to payments and invoices from suppliers and colleagues are responded to in a timely manner providing a high level of customer service at all times. Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what's wholly British, the pub experience., Your role as Purchase to Pay Advisor

• Deal with email, post and phone queries related to P2P issues, payments, invoice processing etc. within a 48 working hour Service Level Agreement
• Build excellent customer relationships with all levels of the business and suppliers
• Oversee the company's processes (orders, invoices, payments)
• Find if/where the process has failed and help to identify the necessary steps to prevent future failings
• Reconcile supplier statements
• Ad hoc tasks as requested
  
  Work well under pressure
• Meet deadlines and performance targets
• Excellent attention to detail
• Excellent communication and customer service skills
• Intermediate Excel skills (Pivot, Vlookup, etc.)