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24 Call / Contact Centres jobs in Dartford, Dartford

Senior Manager, Client Pa...

Salary not available. View on company website.

KPMG International Cooperative, City of Westminster

  • Full time
  • Permanent

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Posted 6 days ago, 2 Jun

Technical Support Special...

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Yext, City of Westminster

  • Full time
  • Permanent

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Posted 6 days ago, 2 Jun

Customer Services Adminis...

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Foresters Financial, Shortlands, Bromley

  • Full time
  • Permanent

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Posted 1 week ago, 31 May

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Tenancy Management Office...

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Avenues Group, Foots Cray, Bexley

  • Full time
  • Permanent

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Posted 1 week ago, 31 May

Vendor Manager

Salary not available. View on company website.

Deliveroo, City of Westminster

  • Full time
  • Permanent

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Posted 1 week ago, 31 May

Patient Advisor

£25400

Optical Express, Tovil, Maidstone

  • Full time
  • Permanent

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Posted 1 week ago, 31 May

Sales & Customer Service ...

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TEAM Inc., City of Westminster

  • Full time
  • Permanent

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Posted 1 week ago, 30 May

Associate Agile Practices

Salary not available. View on company website.

S&P Global Inc., City of Westminster

  • Full time
  • Permanent

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Posted 1 week ago, 30 May

Apply for this Job

Salary not available. View on company website.

Druva, Inc., City of Westminster

  • Full time
  • Permanent

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Posted 1 week ago, 30 May

Service Resolution Manage...

£39416

Newlon Housing Trust, Tottenham Hale, Haringey

  • Full time
  • Permanent

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Posted 1 week ago, 30 May

Client Services Retail Gr...

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Ss&c Technologies, Inc., Fryerns, Basildon

  • Full time
  • Temporary

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Posted 1 week ago, 30 May

IT Resiliency Analyst

Salary not available. View on company website.

Hastings Group, City of London

  • Full time
  • Permanent

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Posted 1 week ago, 26 May

Health and Protection Con...

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MARSH LLC., City of Westminster

  • Full time
  • Permanent

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Posted 2 weeks ago, 24 May

Officer Development Lead

£10000

Mitie Group plc., Anerley, Bromley

  • Full time
  • Temporary

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Posted 2 weeks ago, 23 May

Application Support Analy...

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Wates, Finsbury Park, Islington

  • Full time
  • Permanent

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Posted 2 weeks ago, 22 May

Platform Operations Busin...

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Apple Inc., City of Westminster

  • Full time
  • Permanent

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Posted 2 weeks ago, 22 May

Customer sales agent - En...

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0.0 Associates LTD, Shoreditch, Hackney

  • Full time
  • Permanent

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Posted 2 weeks ago, 22 May

Real Time Specialist Supe...

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OpenTable, Inc., City of Westminster

  • Full time
  • Permanent

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Posted 2 weeks ago, 22 May

Contact Centre Advisor

Salary not available. View on company website.

Clarion Housing Group Limited, Croydon

  • Full time
  • Permanent

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Posted 2 weeks ago, 21 May

Customer Service & Sales ...

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Universal Business Team, Coulsdon, Greater London

  • Part time
  • Permanent

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Posted 2 weeks ago, 21 May
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Senior Manager, Client Payroll Services

Salary not available. View on company website.

KPMG International Cooperative, City of Westminster

  • Onsite working
  • Full time
  • Permanent
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Posted 6 days ago, 2 Jun

Job ref: c17a8f0c4f15425ea8eaaec20ce9ccfc

Full Job Description

Payroll Senior Manager - People Services Job Profile To ensure high quality and accurate payroll service to our clients whilst managing and developing the core payroll team. Working alongside the existing payroll manager the new role will help grow payroll services for both domestic and global clients. We are looking for a self-motivated, confident payroll professional with an analytical/logical approach. They must have the ability to think creatively whilst ensuring all compliance requirements are met. Maintaining and building excellent working relationships with clients and internal teams they will be expected to identify any process improvements, system developments and training needs.,

  • To deliver a cost effective, accurate and professional service to all clients, ensuring excellent customer service.
  • To ensure all payrolls are processed efficiently, effectively, accurately working to strict deadlines.
  • Manage and develop the payroll team
  • Identify growth opportunities
  • Completion of RFI's & RFP's
  • Maintaining knowledge of current legislation and ensure compliance with statutory regulations including training of the team
  • Evaluate current processes, to assist in implementing improvements and adopting new processes to influence & drive change.
  • Communication internally and externally to deal with queries.
  • Successful service delivery - SLA achievement and high level of customer satisfaction
  • Developing and monitoring KPI's
  • Identify cost savings and increase profitability
  • Work with various parts of KPMG to develop payroll services as a practice and identify cross selling opportunities
  • Develop and lead various projects within payroll and wider GMS services
  • Strategic resource planning
  • Department Financial planning
  • Portfolio management including finance, compliance, risk, and client escalation
  • Team operation planning
  • Team member Performance Management
  • BACS management sign-off
  • Vendor/supplier management
  • Recruitment

    Extensive payroll management experience
  • Team management experience essential
  • Preferably CIPP qualified
  • STAR payroll professional system knowledge advantageous
  • Previous experience of expat and modified payroll preferred
  • Excellent communication and organisational skills both written and verbal
  • Excellent interpersonal & negotiation skills
  • Forward thinking of risks & issues
  • Good knowledge of Microsoft Office
  • Confident and approachable
  • Able to lead a team during periods of change
  • Issues focussed

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