Cambridge City, Huntingdonshire and South Cambridgeshire District Councils operate a Shared Service for Building Control, with a dedicated Operations team to support the business needs of the service. As a Building Control Operations Assistant, you will play a key part in helping towards a lean business processes and workflow to meet performance targets using information systems. Leading on, providing technical administrative support, your key responsibilities will include:

Registering, validating and interpreting plans to determine the appropriate fees and ensure standard operating procedures are followed and internal targets achieved.
Handling customer enquiries by email and phone, including taking payments and monitoring building control mailboxes.
Providing advice and guidance.
Maintaining records and producing and issuing Completion Certificates.

To be successful in this role you will be well organised and methodical with great attention to detail. With excellent communication skills, both written and oral you will have experience of meeting deadlines and working under pressure.

Excellent learning and development opportunities supported via a range of sources and methods and, where applicable, recognised through
Access to the
Agile and Flexible working options
Generous annual leave starting at 25 days, rising to 30 days after five years' service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave
Family friendly policies and Flexible Bank Holidays
Confidential wellbeing support through our Employee Assistance Programme and Your Care wellbeing platform
Staff reward and recognition framework, including an annual staff awards ceremony
Professional Membership Fees paid for, dependent on role
Salary sacrifice schemes including Cycle to Work, Gym Membership and Home & Electronics
Lifestyle Savings with over 750 discounts from the UK's leading retailers, restaurants, supermarkets, attractions and more
Free swimming at CCC swimming pools
Subsidy for public transport
Relocation Assistance may be payable in approved cases
Annually negotiated pay and award progression

2 temporary Call / Contact Centres jobs in Cambridge