Job Title: VOR Administrator (Vehicle Off Road)
Department: Fleet / Transport Operations
Location: Marston Green
Pay Rate: £13 per hour
Job Type: Full-time
Contract Type: Temporary, ongoing

About the Role

Are you highly organised, proactive, and skilled at keeping things running smoothly? We are looking for a motivated VOR Administrator to join our Fleet / Transport Operations team in Marston Green.

In this role, you will play a key part in minimising vehicle downtime and ensuring our fleet operates as efficiently as possible. You will coordinate vehicle repairs, monitor vehicles that are off the road, and work closely with drivers, garages, suppliers, and fleet managers to keep operations running smoothly.

If you thrive in a fast-paced environment, enjoy problem-solving, and have excellent administrative skills, this could be the perfect opportunity for you!

Key Responsibilities

Manage VOR cases: Maintain and update the VOR tracker and fleet management systems.
Monitor vehicle downtime: Track vehicles off the road due to breakdowns, defects, accidents, or maintenance issues.
Coordinate repairs: Liaise with garages, workshops, suppliers, and fleet managers to obtain regular repair updates.
Follow up on outstanding work: Monitor repair progress and chase delays to minimise vehicle downtime.
Communicate effectively: Provide regular updates on vehicle status and estimated return-to-service dates.
Arrange replacement vehicles: Help maintain operational continuity when vehicles are unavailable.
Maintain accurate records: Keep detailed records of repairs, maintenance, costs, and vehicle availability.
Prepare reports: Produce daily and weekly VOR reports for management.
Escalate urgent issues: Ensure delays and critical problems are promptly raised with the relevant teams.
Support vehicle safety: Ensure vehicles are returned to service only after the necessary repairs and safety checks have been completed.

What We're Looking For

Previous experience in fleet administration, transport operations, or vehicle maintenance administration is desirable.
Strong organisational, communication, and problem-solving skills.
Excellent attention to detail and accurate data-entry skills.
Good working knowledge of Microsoft Excel and Outlook.
The ability to manage multiple tasks and prioritise urgent requests effectively.
A proactive approach to reducing vehicle downtime.
The ability to work efficiently in a busy, fast-paced environment.

How to Apply

Interested in this opportunity? We would love to hear from you!

Apply today or contact Gabriele Strazdauskaite for more information.

Telephone: 0121 643 5000
Email: Gabriele.Strazdauskaite@pertemps.co.uk

Take the next step in your career and get in touch today!

1 Call handler jobs in Brierley Hill, Dudley