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17 Call / Contact Centres jobs in Bracknell, Bracknell Forest

Finance Officer (FTC 12 m...

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BRACKNELL FOREST COUNCIL, Bracknell, Bracknell Forest

  • Full time
  • Temporary

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Posted 1 day ago, 23 May

Client Services Business ...

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GXO Logistics, Inc., Reading

  • Full time
  • Permanent

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Posted 1 day ago, 23 May

Service Desk Analyst Befo...

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Sopra Steria Limited, Farnborough, Hampshire

  • Full time
  • Permanent

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Posted 2 days ago, 22 May

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Bought Ledger Clerk

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Crest Nicholson, Row Town, Surrey

  • Full time
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Posted 2 days ago, 22 May

Analyst - Accounts Receiv...

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SC Johnson, Frimley, Surrey

  • Full time
  • Temporary

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Posted 6 days ago, 18 May

Trainee First Response Te...

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Trinity Claims, Iver, Buckinghamshire

  • Full time
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Posted 1 week ago, 16 May

Conversation Designer - T...

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Tesco PLC, Slough

  • Part time
  • Permanent

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Posted 1 week ago, 16 May

Debt Advisor

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Sovereign Housing Association, Basingstoke, Hampshire

  • Full time
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Posted 1 week ago, 15 May

Senior Category Manager: ...

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Unilever, Kingston upon Thames

  • Full time
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Posted 1 week ago, 14 May

Service Support Officer

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Cera Care, Kingston Hill, Kingston upon Thames

  • Full time
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Posted 2 weeks ago, 10 May

Contracts Manager

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Impact Food Group, Knaphill, Woking

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Posted 2 weeks ago, 9 May

Get to where you want to ...

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United Parcel Service of America, Inc., Feltham, Greater London

  • Full time
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Posted 2 weeks ago, 7 May

Customer Service Represen...

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Wolters Kluwer, Kingston upon Thames

  • Full time
  • Temporary

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Posted 2 weeks ago, 7 May

Get to where you want to ...

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United Parcel Service of America, Inc., Feltham, Greater London

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Posted 2 weeks ago, 7 May

Customer Service Team Lea...

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iRock School of Music, Farnborough, Hampshire

  • Full time
  • Permanent

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Posted 2 weeks ago, 6 May

Supervisor, XPress

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DSV, East Bedfont, Hounslow

  • Full time
  • Permanent

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Posted 2 weeks ago, 6 May

Call Centre - Customer Se...

£27100-£31150

Bupa, Staines-upon-Thames, Surrey

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Posted 2 weeks ago, 4 May
Close

Finance Officer (FTC 12 months)

Salary not available. View on company website.

BRACKNELL FOREST COUNCIL, Bracknell, Bracknell Forest

  • Remote working
  • Full time
  • Temporary

Posted 1 day ago, 23 May

Job ref: 171b40f51a094c15b7937b68615a60ab

Full Job Description

This role is based at Waterside Park and Time Square and provides variety as we strive to provide emergency assistance to Bracknell Forest residents and the wider communities.

You will be working in a team that has recently won 'Team of the Year' at the Pride of Bracknell awards with long standing staff members of all ages and experiences.

The control centre operates 24 hours a day, 365 days a year.

The team consists of several different roles but everybody works together to provide a very effective and professional service.

Being an assistive technology control centre, the work environment can be variable. One moment it can be quiet and relaxed, the next, noisy and busy! This ensures that every day is rewarding but very rarely the same!

Key responsibilities...
Maintenance of the accounts receivable database in relation to Adult Social Care.
Assist with debt management procedures, including the resolution of customer queries, using your initiative to diarise and chase payments, liaising with the council's legal department on arrears cases and supporting debt management group activities.
Raise invoices, credit notes and reminders to the council's customers in a timely manner.
Ensuring Adult Social Care charges and terminations are completed promptly, liaising with the Adult Social Care Finance team to enable this.
Ensure repayments relating to refunds or overpayments are processed in good time.
Ensure all the council's direct debit payments are properly collected and reconciled to Agresso with BACs notifications and amendments noted as received.

Interview date...
Interviews will be held on 12th June 2025.

Interviews will be held online via the Teams app. We reserve the right to amend this to in person interviews at our offices.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

We have an exciting opportunity for an individual to join us with experience in finance tasks who is eager to learn and grow.

About you…
We are looking for someone who can keep calm under pressure whilst providing impeccable customer service. A polite, caring and empathetic nature is essential. We are looking for someone who will go the extra mile to ensure that we have satisfied service users.

An understanding of IT systems and the Microsoft Office suite is essential as Forestcare utilises assistive technology to meet the needs of our clients.

You will require the following skills to be considered for this role:

Experience in a credit control role.
Experience of communicating clearly with people of all levels, including external customers, using telephone, written and face to face contact.
Good ICT skills including the use of spreadsheets and word processing.
Experience of a multi-system finance department environment.
Ability to achieve objectives through planning, monitoring and re-appraisal., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.

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www.jobs24.co.uk/job/finance-officer-ftc-12-months-125137984
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