7 Call / Contact Centres jobs in Blackburn, Blackburn With Darwen

Are you looking to take your customer career to the next level in a fast-paced, supportive, and rewarding environment? Join our team at Exertis UK as a Customer Service Specialist, where you'll be closely linked to the customer service team carrying out day to day responsibilities but also be responsible for all reporting for the team. As part of the team, you'll:

• Build and maintain strong relationships with customers and internal stakeholders
• Provide advice, guidance and assistance to customers and stakeholders.
• Complete all customer service based administrative tasks.
• Complete daily, weekly, monthly reporting, run SAP reports
• Manage our data dashboard
• Leverage training and mentorship opportunities in house with regular management supervisions and guidance from our L&D team in order to grow your knowledge and expertise and progress in your career.
  
  You're someone who thrives in a fast-paced, results-driven environment. To excel in this role, you'll bring:
• Excellent Microsoft Excel knowledge
• Interest or experience in PowerBI is preferable
• Experience in a customer service, office based background
• Strong communication and relationship management skills.
• Resilience, curiosity, and a proactive mindset.
• A willingness to learn and embrace challenges.
  
  At Exertis, we believe that together, we can achieve more. Our inclusive culture celebrates diverse perspectives and encourages everyone to turn challenges into opportunities. You'll have access to
  
  We recognise and celebrate hard work at Exertis. When you join us, you'll enjoy:
• 25 days of annual leave, with the option to purchase more.
• Paid time off for your birthday and volunteering opportunities.
• Comprehensive parental leave packages and well-being programs.
• A supportive and inclusive environment where your growth is our priority.
Flexible Work Options: While this role is based on-site in Burnley, we're open to discussing flexible work arrangements and will support them if they benefit our customers, our business and you.