3 Call / Contact Centres jobs in Bargate, Derbyshire

Salary: £27,000-£29,500 (Dependent on experience)We are looking for an experienced individual to join us as a Team Leader in our National Operations Centre, based in Castle Donington. In this key role, you will be responsible for leading and developing a team of customer service advisors, ensuring exceptional performance and continuous personal growth.What You'll Do:

• Lead, mentor, and coach team members, promoting a culture of high performance and continuous improvement. Experience of leading people is essential.
• Set clear goals and performance expectations, providing regular feedback and conducting performance reviews.
• Plan, organise, and manage daily team activities and projects, ensuring successful and timely completion.
• Act as the key point of contact between the team and senior management, facilitating clear communication.
• Monitor, assess, and report on team performance against key metrics, driving improvements where necessary.
  
  Discounts on services: Estate agency, mortgage, conveyancing, and surveying services.
• Competitive Holiday Entitlement: Receive 33 days of annual leave (Including bank holidays)
• Employee Assistance Programme: Available 24/7 for your support.
• Gym Discounts
• Career Growth: At Countrywide Surveying there's plenty of room for career development and progression within a fast-growing and supportive environment.