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4 Full time, Call / Contact Centres jobs in Andover, Hampshire

Customer Advisor

Salary not available. View on company website.

British Army, Upavon, Wiltshire

  • Full time
  • Permanent

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Posted 5 days ago, 28 Jun

Investment Services Execu...

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FNZ, Salisbury

  • Full time
  • Permanent

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Posted 5 days ago, 28 Jun

Triage and Early Interven...

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Victim Support, Basingstoke, Hampshire

  • Full time
  • Permanent

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Posted 1 week ago, 26 Jun

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Mortgage Payment Support ...

£25568-£28409

Newbury Building Society, Newbury, West Berkshire

  • Full time
  • Temporary

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Posted 2 weeks ago, 13 Jun
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Customer Advisor

Salary not available. View on company website.

British Army, Upavon, Wiltshire

  • Onsite working
  • Full time
  • Permanent

Posted 5 days ago, 28 Jun

Job ref: fe5527699c3e4f2a957c313880703db0

Full Job Description

As a Customer Advisor your role will involve receiving inbound calls from candidates who are looking to join the British Army and responding to any enquiries regarding their application processes. This is a full-time role working 37.50 hours per week. Hours of work follow a rota between 8.15am-7.00pm Monday to Friday and a rotated Saturday (approximately 1 in every 8). This is an office based role, working from our offices in Upavon, Wiltshire. What you'll be doing:

  • Answering calls from individuals looking to join the British Army
  • Responding to online webchat enquiries
  • Accurately updating the internal database
  • Escalating any problems or issues that may occur
  • Responding to candidate questions regarding various stages in the recruitment process
  • Supporting team members as and when required

    Previous customer service skills - face to face or over the telephone
  • Good IT skills using Microsoft Office Suite
  • Adaptable to in house databases
  • Comfortable working in a team environment as well as independently
  • Active listening skills with the ability to type key information at the same time
  • Must have the flexibility to work a shift pattern, between the hours of 8.15am-7pm
  • Empathy and patience
  • Desired - Skills/Experience/Qualifications:
  • Familiarity with army careers, would be an advantage

    Recruiting tomorrow's Army today. Be the best to support the best!

    Offering a salary of £24,043.50
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Auto enrolment to a pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
  • Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
  • Joining a large existing team environment
  • Excellent training and opportunities to progress
  • Free onsite secure parking, onsite canteen and shop facilities

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www.jobs24.co.uk/job/customer-advisor-125313703
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