Health Records Officer
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EAST LANCASHIRE HOSPITALS NHS TRUST, Barrow-in-Furness
- Onsite working
- Full time
- Permanent
Posted today, 29 May
Job ref: 913154bf4afd41e5b24936a9a7778d34
Full Job Description
o Maintaining the Health Records Library, ensure all the documentation within the Health Records is tidy, accurate and complete
o General administration and clerical duties as and when required.
RESPONSIBLE FOR:
The provision of an efficient, friendly professional service for patients and users of the Health Records department.
Locate and deliver Health Records on a daily basis; maintenance of the Health Records library
Main duties of the job
Principal duties:
o Locate and retrieve patient Health Records as and when required.
o Maintain the Health Records library in accordance with Policy and Procedure.
o Entering data and updating confidential information onto Lorenzo in a timely and accurate manner. ie: marking patients records as deceased or as a culled record.
o Receiving telephone calls in a timely and courteous manner in accordance with NHS guidelines.
o Receive and deal with enquiries in a confidential manner from staff, external agencies and patients responding in courteous manner in accordance with the Trusts policies, procedures and NHS guidelines passing complex enquiries to the line manager.
o Liaise with a variety of staff from other departments within the trust, patients and external agencies i.e. GP surgeries as required.
o Always Be proficient in the use of the Health Records library and adhere to the departmental Standard Operating Instructions and policies.
o Follow both Trust and departmental policies and procedures but use own initiative and knowledge to deviate from these if required.
We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
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