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69 Automotive jobs in Islington, Leeds

Workshop Controller

Salary Not Specified

Finning International, Elland, Calderdale

  • Full time
  • Permanent

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Posted today, 1 Jun

Workshop Controller

Salary Not Specified

Finning International, Brighouse, Calderdale

  • Full time
  • Permanent

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Posted today, 1 Jun

Workshop Controller

Salary Not Specified

Finning International, Halifax, Calderdale

  • Full time
  • Permanent

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Posted today, 1 Jun

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Workshop Controller

Salary Not Specified

Finning International, Mytholmroyd, Calderdale

  • Full time
  • Permanent

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Posted today, 1 Jun

Workshop Controller

Salary Not Specified

Finning International, Combs, Kirklees

  • Full time
  • Permanent

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Posted today, 1 Jun

Workshop Controller

Salary Not Specified

Finning International, Castleford, Wakefield

  • Full time
  • Permanent

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Posted today, 1 Jun

Workshop Controller

Salary Not Specified

Finning International, Bingley, Bradford

  • Full time
  • Permanent

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Posted today, 1 Jun

Workshop Controller

Salary Not Specified

Finning International, Eastbrook, Bradford

  • Full time
  • Permanent

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Posted today, 1 Jun

Workshop Controller

Salary Not Specified

Finning International, Carlinghow, Kirklees

  • Full time
  • Permanent

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Posted today, 1 Jun

Workshop Controller

Salary Not Specified

Finning International, West End, Kirklees

  • Full time
  • Permanent

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Posted today, 1 Jun

Vehicle Technician

Salary Not Specified

Halfords, Flanshaw, Wakefield

  • Full time
  • Permanent

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Posted today, 1 Jun

Service Advisor - Lexus

Salary not available. View on company website.

Vantage Motor Group, Leeds

  • Full time
  • Permanent

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Posted 1 day ago, 31 May

Service consultant

Salary not available. View on company website.

Pentagon Group, Huddersfield, Kirklees

  • Full time
  • Permanent

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Posted 1 day ago, 31 May

Panel / MET/ Paint spraye...

Salary not available. View on company website.

Activate Group Limited, Leeds

  • Full time
  • Permanent

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Posted 1 day ago, 31 May

Commercial Vehicle Sales ...

Salary not available. View on company website.

Lookers Plc, Leeds

  • Full time
  • Permanent

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Posted 1 day ago, 31 May

Motor Vehicle Technician

£36000

Northgate plc, Huddersfield, Kirklees

  • Full time
  • Permanent

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Posted 1 day ago, 31 May

Mechanic

£40000-£50000

ARNOLD CLARK AUTOMOBILES LIMITED, Huddersfield, Kirklees

  • Full time
  • Permanent

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Posted 1 day ago, 31 May

Customer Service Advisor

£27936

Halfords, Barnsley

  • Full time
  • Permanent

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Posted 1 day ago, 31 May

CMA Accountant

Salary not available. View on company website.

Vertu Volkswagen, Leeds

  • Full time
  • Permanent

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Posted 2 days ago, 30 May

Regional Welfare Mechanic

Salary not available. View on company website.

Gap Group, Gomersal, Kirklees

  • Full time
  • Permanent

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Posted 2 days ago, 30 May
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Workshop Controller

Salary Not Specified

Finning International, Elland, Calderdale

  • Full time
  • Permanent

Posted today, 1 Jun

Job ref: 23470_R-2025-1434-2cfd29c8fad603e84bc09e8c2e6dc3c1

Full Job Description

Company:

Finning (UK) Ltd

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

As Workshop Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery

Finning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications.

Job Description:

As a Finning Employee you will receive:

  • A competitive salary
  • 25 days annual leave + bank holidays (purchase additional 5 days holiday)
  • Annual Bonus
  • Laptop and phone
  • The additional benefits attached to this role include a generous reward scheme, up to 7% pension, life insurance, access to the company a share scheme, and healthcare benefits (medical, optical, hearing, dentistry, and physio)
  • You will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to support your charity of choice via “Give As You Earn”, and length of service & recognition awards.

Major Job Functions

  • Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need.
  • Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer.
  • Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs.
  • Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data.
  • Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability.
  • Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery.

Specific Skills

  • Customer service skills and ability to develop strong customer relations
  • Planning and organising skills
  • Attention to detail 
  • Influencing and negotiation skills
  • Good interpersonal skills
  • Good IT skills, specifically in Microsoft Office
  • Works well as part of a team

Desirable Knowledge

  • Ideally, Advanced level of engineering aptitude
  • Gas & Diesel Engine product knowledge
  • Good knowledge of mobile and fixed equipment components and systems 
  • Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet)
  • Warranty process
  • Commissioning process     

Education and Experience

  • Foundational Engineering understanding and qualification
  • Minimum of 3 years’ experience in a technical or mechanical engineering role
  • Previous experience in a similar role within similar industry environment desirable

Accountability

  • Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept.
  • Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site.
  • Maximise customer revenue for service.
  • Control expenses for service including commissioning.
  • Manage and control approx. 100 work orders with an average value in the region of £300k per month.
  • Ensure First Time Fix, promise date adherence, response times.
  • Inform Service Supervisor of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions.

Flexible working pattern between 7am – 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx.

Working Environment

Office based

At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.

If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today!

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

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