Parts Supervisor

Date Posted: 2026-09-17T19:23:36

Location: Taunton, Greater Manchester, GB

Postcode: OL7 9

Additional Info: Any

Expiry Date: 2026-10-17T03:56:04.517

Job Description

Can you provide excellent customer service and would you like to work in an award-winning family business? Then we have the job for you.

We are looking for a Parts Supervisor. You will be working from Monday to Friday only. Aftersales at the Howards Group do not work at the weekend! You must be a motivated individual with excellent attention to detail to progress in the Parts arena. You will be responsible for selling parts and accessories both to internal and external customers.

What do you get from being part of our great Aftersales Team at Howards Parts Hub?

A generous bonus scheme - enabling you to earn your potential

No weekend working - you will not be expected to work on Saturday/Sunday

Enhanced Holiday Allowance - increasing with service and with an additional day for your birthday

Training and Career Development - we invest in your growth by providing continuous training and development opportunities with the Company and the Manufacturer

Pension Scheme with a well-known and established provider - you may also be able to use salary exchange to increase your contribution

Life Assurance Scheme - paying a minimum of twice your salary to your loved ones

Discounted MOT & Service costs - to encourage you and your family to use our great business!

Discounted gym membership

Employment Assistance Programme providing savings and discounts, GP access, mental health support, physiotherapy and Cancer Assist

Regular staff social events - an opportunity to spend time with your work colleagues

Group employee recognition programmes, including Employee of the Month and Long Service Recognition Scheme - we value your contribution to our business

Free refreshments at work

Key Responsibilities will include, but are not limited to:

Taking retail and trade orders via email and the front counter

Receiving and processing deliveries

Supervising the parts department and supporting the staff within it

Building strong working relationships between the parts department and the wider dealership

Minimising credits and returns by ensuring the correct parts are ordered and supplied first time

Working punctually, efficiently and in an organised manner while meeting deadlines

Being proactive and enthusiastic when dealing with customers

Demonstrating empathy and providing a high level of customer service

Completing invoice amendments and verification

Managing stock inventory and replenishment

Supporting the training and development of new and existing staff

Supporting the workshop with all parts related requirements

Developing and maintaining knowledge across the franchises operated within the group

Providing cover across the area during periods of sickness and annual leave

What do we want in return?

Target-driven and customer-focused individuals

A minimum of 12 months automotive parts or aftersales experience

Full driving licence

Computer literate, ideally with knowledge of an automotive DMS

Flexible and a team player who can work across various sites and independently

Excellent customer-facing skills with the ability to communicate at all levels

Competent in negotiating and closing sales while maintaining an excellent customer experience

Well-presented with the ability to engage and build positive relationships

Ability to work with defined processes and guidelines, with good core administration skills

Demonstrate a passion for the industry and the ability to motivate others

Previous experience in the motor trade parts department of at least 12 months

JBRP1_UKTJ

#s1-Gen

Job DescriptionCan you provide excellent customer service and would you like to work in an Award winning family business? Then we have the job for you.We are looking for a Parts Supervisor. You will be working from Monday to Friday only Aftersales at the Howards Group do not work at the weekend!You must be a motivated individual with excellent attention to detail to progress in the Parts arena. You will be responsible for selling parts and accessories both to internal and external customers.What do you get from being part of our great Aftersales Team at Howards Parts Hub? A generous bonus scheme - enabling you to earn your potential No weekend working you will not be expected to work on Saturday/Sunday Enhanced Holiday Allowance - Increasing with service and with an additional day for your birthday Training and Career Development - we invest in your growth by providing continuous training and development opportunities - with the Company and the Manufacturer - Pension Scheme with a
well known and established provider - you may also be able to use salary exchange to increase your contribution Life Assurance Scheme - paying a minimum of twice your salary to your loved ones Discounted MOT & Service costs - to encourage you and your family to use our great business! Discounted gym membership Employment Assistance Programme providing savings and discounts, GP access, mental health support, physiotherapy and Cancer Assist Regular staff social events - an opportunity to spend time with your work colleagues Group employee recognition programmes, including Employee of the Month and Long Service Recognition Scheme - we value your contribution to our business Free refreshments at workKey Responsibilities will include, but are not limited to:Taking retail and trade orders via email and the front counterReceiving and processing deliveriesSupervising the parts department and supporting the staff within itBuilding strong working relationships between the parts department and
the wider dealershipMinimising credits and returns by ensuring the correct parts are ordered and supplied first timeWorking punctually, efficiently and in an organised manner while meeting deadlinesBeing proactive and enthusiastic when dealing with customersDemonstrating empathy and providing a high level of customer serviceCompleting invoice amendments and verificationManaging stock inventory and replenishmentSupporting the training and development of new and existing staffSupporting the workshop with all parts related requirementsDeveloping and maintaining knowledge across the franchises operated within the groupProviding cover across the area during periods of sickness and annual leaveWhat do we want in return? Target -driven and Customer focussed individuals, a minimum of 12 months automotive parts or aftersales experience. Full driving licence. Computer literate ideally with knowledge of an automotive DMS. Flexible and a team player you will need to work across
various sites and be able to work independently and as part of the Parts team. Excellent customer facing skills with the ability to communicate at all levels. You will be competent in negotiating and closing sales whilst maintaining an excellent customer experience. Well-presented - you will be able to engage and build positive relationships with existing and potential customers. Able to work with defined processes and guidelines and have good core administration skills to accurately capture and use data. Demonstrate a passion for the industry and ability to successfully enthuse/motivate others (customers and colleagues). You will have previous experience in the motor trade parts department of 12 months as a minimum.JBRP1_UKTJ

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