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42 Automotive jobs in Dudley, North Tyneside

Service Advisor (Mat cove...

Salary not available. View on company website.

Lookers Plc, Paradise, Newcastle upon Tyne

  • Full time
  • Permanent

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Posted 2 weeks ago, 26 May

MOT Tester

Salary not available. View on company website.

BMW Group, High Heaton, Newcastle upon Tyne

  • Full time
  • Permanent

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Posted 2 weeks ago, 26 May

Delivery Driver - Newcast...

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Domino's Pizza, Swalwell, Gateshead

  • Full time
  • Permanent

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Posted 2 weeks ago, 26 May

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Delivery Driver - Newcast...

Salary not available. View on company website.

Domino's Pizza, Jarrow, South Tyneside

  • Full time
  • Permanent

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Posted 2 weeks ago, 26 May

Delivery Driver - Westerh...

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Domino's Pizza, West Denton, Newcastle upon Tyne

  • Full time
  • Permanent

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Posted 2 weeks ago, 26 May

Delivery Driver - Cramlin...

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Domino's Pizza, Beaconhill Grange, Northumberland

  • Full time
  • Permanent

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Posted 2 weeks ago, 26 May

Delivery Driver - Blyth

Salary not available. View on company website.

Domino's Pizza, Blyth, Northumberland

  • Full time
  • Permanent

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Posted 2 weeks ago, 26 May

Teacher - Automotive (Pan...

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Gateshead College, Gateshead

  • Full time
  • Permanent

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Posted 2 weeks ago, 24 May

HGV Technician - Nightshi...

Salary not available. View on company website.

MAN Truck & Bus UK Ltd, Shipcote, Gateshead

  • Full time
  • Permanent

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Posted 2 weeks ago, 24 May

Business Administration A...

£14,526.2 a year

TOFCO CPP LTD, Ponteland, Northumberland

  • Full time
  • Permanent
  • Apprenticeship programme

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Posted 2 weeks ago, 24 May

Mechanical Pipe Fitting A...

£14,526.2 a year

MERIT GROUP SERVICES LIMITED, Beaconhill Grange, Northumberland

  • Full time
  • Permanent
  • Apprenticeship programme

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Posted 2 weeks ago, 24 May

Technical Engineer

Salary not available. View on company website.

Wolseley, Newcastle upon Tyne

  • Full time
  • Permanent

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Posted 2 weeks ago, 23 May

Fleet Administrator

Salary not available. View on company website.

Lookers Plc, Newcastle upon Tyne

  • Full time
  • Permanent

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Posted 2 weeks ago, 23 May

Windscreen Repair Technic...

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GlasWeld Systems, Durham

  • Full time
  • Permanent

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Posted 2 weeks ago, 23 May

Windscreen Repair Technic...

Salary not available. View on company website.

GlasWeld Systems, Sunderland

  • Full time
  • Permanent

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Posted 2 weeks ago, 23 May

Windscreen Repair Technic...

Salary not available. View on company website.

GlasWeld Systems, Newcastle upon Tyne

  • Full time
  • Permanent

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Posted 2 weeks ago, 23 May

Multi-skilled Vehicle Tec...

Salary not available. View on company website.

Easy Applynew, West Denton, Newcastle upon Tyne

  • Full time
  • Permanent

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Posted 2 weeks ago, 22 May

Assistant Accountant

Salary not available. View on company website.

Vertu BMW, West Boldon, South Tyneside

  • Full time
  • Permanent

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Posted 2 weeks ago, 22 May

Apprentice - Multi Skill ...

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NTW Solutions, Gosforth, Newcastle upon Tyne

  • Full time
  • Apprenticeship programme

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Posted 3 weeks ago, 21 May

Electrical Apprenticeship

£16,999.5 a year

Bernicia Group Ltd, Ashington, Northumberland

  • Full time
  • Permanent
  • Apprenticeship programme

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Posted 3 weeks ago, 21 May
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Service Advisor (Mat cover)

Salary not available. View on company website.

Lookers Plc, Paradise, Newcastle upon Tyne

  • Onsite working
  • Full time
  • Permanent

Posted 2 weeks ago, 26 May

Job ref: 4b184b6efd9640e6a7c8e822c2bba242

Full Job Description

You will be joining a friendly and efficient Aftersales department that is led by the very talented Service Manager. We will ensure you feel part of the team from the very start and will help to develop your skills and knowledge through continuous training and 1 to 1's. Our Service Advisors play an important role in providing our customers with a personalised, premium experience as they come back to us time and time again for servicing, MOT and repairs. It is their job to show off their knowledge and expertise so that our customers have all the information they require when making decisions about the servicing of their vehicle. With this in mind, we provide ongoing training and development opportunities for our Service Advisors through customer experience workshops.

  • Booking MOTs, services and other repair work for our customers
  • Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
  • Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
  • Managing a high-volume of customers daily as well as telephone calls and online booking queries
  • Informing customers of turnaround times and ensuring effective communication throughout the time when a customers' car is in the workshop
  • Maintaining accurate customer records, and updating the systems when any bookings have been made

    You will have heaps of energy, a warm personality and a real passion for delivering first class customer experiences. You will have excellent communication skills and the ability to build rapport easily and are able to explain technical information in a way that is clear and concise. Previous experience using Kerridge also known as ADP would be an advantage.
  • For this role you will need to be able to maintain accurate customers records. You will be a great team player but be able to work independently also. We want to hear from you if you have worked in a similar role within the automotive industry or have a passion for customer service and cars! If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.

    We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package.
  • Competitive salaries with clear pay scales in place as you develop
  • Generous annual leave allowance that increases with length of service
  • Eligibility to join one of our colleague car plans and cycle to work scheme
  • Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
  • Critical illness cover after 2 years plus life assurance and free will writing service
  • Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
  • Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being
  • Lookers are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's licence check will also be carr Lookers

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