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50 Automotive jobs in Crawley

Service Advisor

Salary not available. View on company website.

Volvo Car UK, Guildford

  • Full time
  • Permanent

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Posted 3 days ago, 9 Jun

ARMY Driver Communication...

Salary not available. View on company website.

British Army, Can be based anywhere.

  • Full time
  • Permanent

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Posted 3 days ago, 9 Jun

Mid Corporate Business Re...

Salary Not Specified

AXA UK plc, Can be based anywhere.

  • Full time
  • Contract

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Posted 3 days ago, 9 Jun

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Community Hire Bicycle Me...

£13,741 a year

The Family Bike Club, Stonebridge, Mole Valley

  • Full time
  • Permanent
  • Apprenticeship programme

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Posted 3 days ago, 9 Jun

Apprentice Fitter

Salary not available. View on company website.

Gap Group, Lewes

  • Full time
  • Apprenticeship programme

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Posted 1 week ago, 3 Jun

SMART Technician - Harwoo...

Salary not available. View on company website.

Manor Royal Business District, Three Bridges, Crawley

  • Full time
  • Permanent

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Posted 1 week ago, 2 Jun

Sales Executive: Harwoods

Salary not available. View on company website.

Manor Royal Business District, Three Bridges, Crawley

  • Full time
  • Permanent

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Posted 1 week ago, 2 Jun

Transport Planner

Salary not available. View on company website.

Fm Conway, Sevenoaks

  • Full time
  • Permanent

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Posted 1 week ago, 1 Jun

Operations Manager

Salary not available. View on company website.

Rushlift Ltd, Fernhill, West Sussex

  • Full time
  • Permanent

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Posted 1 week ago, 31 May

Services Sales Manager

£27000

Halfords, New Malden, Greater London

  • Full time
  • Permanent

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Posted 1 week ago, 31 May

Vehicle Progressor

Salary not available. View on company website.

BMW, Thames Ditton, Surrey

  • Full time
  • Permanent

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Posted 1 week ago, 31 May

Mechanical Electrical Tri...

Salary not available. View on company website.

Solus Accident Repair Centres, Fetcham, Mole Valley

  • Full time
  • Permanent

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Posted 1 week ago, 30 May

Sales Advisor

Salary not available. View on company website.

Stellantis &you, Hersham, Elmbridge

  • Full time
  • Permanent

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Posted 1 week ago, 30 May

Vehicle Technician

Salary not available. View on company website.

Group 1 Automotive, Guildford

  • Full time
  • Permanent

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Posted 1 week ago, 30 May

BMW & MINI Vehicle Techni...

£37000-£48000

BMW, Crawley

  • Full time
  • Permanent

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Posted 1 week ago, 30 May

Customer Sales Advisor

£11-£13

Halfords, Byfleet, Surrey

  • Part time
  • Permanent

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Posted 2 weeks ago, 29 May

Vacancy details

£27000

Thames Water Utilities Limited, Crawley Hill, Surrey Heath

  • Full time
  • Permanent

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Posted 2 weeks ago, 29 May

MOT Tester

£33000-£38000

Halfords, Sevenoaks

  • Full time
  • Permanent

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Posted 2 weeks ago, 28 May

Customer Sales Advisor

£10-£12

Halfords, Royal Tunbridge Wells, Kent

  • Part time
  • Permanent

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Posted 2 weeks ago, 28 May

Head Receptionist: Harwoo...

Salary not available. View on company website.

Manor Royal Business District, Three Bridges, Crawley

  • Full time
  • Permanent

Apply on company site

Posted 2 weeks ago, 24 May
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Service Advisor

Salary not available. View on company website.

Volvo Car UK, Guildford

  • Onsite working
  • Full time
  • Permanent

Posted 3 days ago, 9 Jun

Job ref: e82fdd6b7424427c9719e9877b8a1e9c

Full Job Description

  • Welcoming customers and explaining the services offered
  • Listening and documenting customers' vehicle concerns and passing the information to the Technicians
  • Consulting with Technicians about repairs and possible alternatives to expensive work
  • Answering questions about service outcomes (after consulting with the Technician if necessary)
  • Liaising with customers to schedule service appointments
  • Advising customers about warranty protections and potential cost savings
  • Estimating vehicle repair costs and the time it will take for repairs to be completed
  • Finding new customers and marketing the car dealership services to them
  • Verifying if the cars brought to the dealership have insurance coverage
  • Arranging test drives with Technicians to confirm customer concerns
  • Resolving possible customer complaints
  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
  • Advising on technical queries and concerns.
  • Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
  • Upsell and finalising invoices on completion or work carried out

    Do you have a passion for both customer care and cars and enjoy working in an environment that recognises the importance of your role? We'd love to hear from you!, The Service Advisor will maintain excellent customer service by working with customers to determine their requirements, agreeing timeframes, and working with technicians to convey the customers' concerns with accurate descriptions. To be a successful Service Advisor, you should have excellent customer service, interpersonal, and communication skills., Motivated, with a proactive approach to customer service.
  • Enjoy the challenge of influencing the success of the Service department.
  • Customer relations experience.
  • Excellent interpersonal and organisational skills and be well presented.
  • Must be IT literate, and a working knowledge of Kerridge would be advantageous.
  • Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

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