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69 Permanent, Automotive jobs in Birmingham

Compliance Officer

Salary not available. View on company website.

BCA Logistics, Chelmsley Wood, Solihull

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Commercial Tyre Technicia...

Salary Not Specified

Halfords, Birmingham

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Commercial Tyre Technicia...

Salary Not Specified

Halfords, Spon End, Coventry

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

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Vehicle Technician

Salary Not Specified

Halfords, Spon End, Coventry

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Vehicle Technician

Salary Not Specified

Halfords, Kidderminster, Worcestershire

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Cycle Technician

Salary Not Specified

Halfords, Bridgtown, Cannock Chase

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Service Technician

Salary Not Specified

Carrier, Walsall

  • Full time
  • Permanent

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Posted 1 day ago, 7 Jul

Trade Supplier apprentice

£15,704 to £25,396.8 a year

EDA LEARNING AND DEVELOPMENT LIMITED, Canley Gardens, Coventry

  • Full time
  • Permanent
  • Apprenticeship programme

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Posted 1 day ago, 7 Jul

Motorcycle Technician

Salary not available. View on company website.

Precision, Marston Green, Solihull

  • Full time
  • Permanent

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Posted 1 week ago, 28 Jun

Mobile PDR Technician (Mi...

Salary not available. View on company website.

BCA Group, Kingstanding, Birmingham

  • Full time
  • Permanent

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Posted 1 week ago, 28 Jun

Workshop Controller

Salary not available. View on company website.

BMW Group, Oldbury, Sandwell

  • Full time
  • Permanent

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Posted 1 week ago, 28 Jun

Driver/Labourer

Salary not available. View on company website.

Vp plc, Fradley, Staffordshire

  • Full time
  • Permanent

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Posted 1 week ago, 28 Jun

Mechanic

£40000-£50000

ARNOLD CLARK AUTOMOBILES LIMITED, Stourbridge, Dudley

  • Full time
  • Permanent

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Posted 1 week ago, 28 Jun

Vehicle Technician - Leve...

Salary not available. View on company website.

Royal Mail, Harvills Hawthorn, Sandwell

  • Full time
  • Permanent

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Posted 1 week ago, 27 Jun

Vehicle Accessory Fitter

£10-£13

Halfords, Blackfords, Cannock Chase

  • Full time
  • Permanent

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Posted 1 week ago, 27 Jun

Dc Tooling Maintenance En...

£44925

Careers Jaguar Land Rover, Solihull

  • Full time
  • Permanent

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Posted 1 week ago, 27 Jun

Workshop Controller

£39420

Northgate plc, Birmingham

  • Full time
  • Permanent

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Posted 1 week ago, 27 Jun

Fitter Welder

Salary not available. View on company website.

Whale Tankers, Birmingham

  • Full time
  • Permanent

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Posted 1 week ago, 26 Jun

HGV Mechanic Apprentice

£1-£8

Farmfoods, Hasluck's Green, Solihull

  • Full time
  • Permanent

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Posted 1 week ago, 26 Jun

Motor Vehicle Technician ...

Salary not available. View on company website.

BMW, Solihull

  • Full time
  • Permanent

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Posted 1 week ago, 26 Jun
Close

Compliance Officer

Salary not available. View on company website.

BCA Logistics, Chelmsley Wood, Solihull

  • Onsite working
  • Full time
  • Permanent

Posted 1 day ago, 7 Jul

Job ref: 17c2e00ef5824eacbe0b826fca8c2eb3

Full Job Description

As Compliance Officer, you will be responsible for receiving, investigating, and responding to customer complaints, while delivering excellent customer service and upholding BCA's values and behaviours. You will also support the wider business by ensuring that drivers are following expected processes and take appropriate action when standards are not met., Manage customer complaints, ensuring SLAs are met, tickets are raised correctly, and daily checks are completed against responses.

Work closely with the Finance Admin team to investigate potential driver fraud, gather evidence, and take appropriate action.

Identify and challenge misuse of company fuel cards (e.g. out-of-hours use or excessive fuelling).

Address incidents of unacceptable driver behaviour or language.

Investigate unauthorised vehicle use (e.g. excessive mileage) and take appropriate steps.

Review and adjust driver bans depending on the nature and severity of complaints.

Investigate missing vehicles, arrange collection, and communicate outcomes accordingly.

Report stolen vehicles to the police and handle any related enquiries.

Conduct spot checks to ensure correct documentation is in place for newly recruited contractors.

Coordinate the release and collection of vehicles from police compounds.

Handle Data Subject Access Requests (DSARs) and GDPR-related matters.

Escalate unclear or non-compliant DBS checks to the Operations Management Team.

Liaise with other departments to address and resolve operational issues.

Leading Self

Knowledge and Experience

Ability to work collaboratively with cross-functional teams

High attention to detail

Confidence in addressing and challenging unacceptable behaviours

BCA Logistics is the UK's number one provider of vehicle logistics services for the automotive sector. Operating a nationwide, fully employed driver fleet and a network of vehicle compounds, we collect and deliver over a million vehicles every year on behalf of major fleet operators, rental companies, and OEMs. We're part of the BCA Marketplace Group, so working here offers the stability and growth of a larger organisation, while still retaining a family-feel culture where people matter.

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