Introduction

Do you want to work in healthcare and make a difference? Train as an Apprentice Dental Receptionist and begin your pathway to a professional dental career while supporting patients at the heart of the practice.

About the Employer

We are a caring team of professionals that value the importance of healthy, strong teeth and most of all, a happy, confidence boosting smile. We would be delighted to take care of the dental needs of you and your family.

What You'll Do

This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice. Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times

Training Outcome

Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

Qualifications

Essential - GCSE - GCSE (Level 4) English - Grade 4
Essential - GCSE - GCSE (Level 4) Maths - Grade 4

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Thursday 9am to 5.30pm

Expected Duration: 1 Year

Training Provider: TEMP DENT DENTAL AGENCY LIMITED

3 Part time Admin / Secretarial / PA jobs in Worcester