Introduction

Join Synergy, a friendly family-run healthcare supplier, as a Business Administration Apprentice. Based in our modern Falmouth waterfront office, you'll gain hands-on experience supporting B2B and B2C operations, develop valuable skills, and build a strong foundation for a long-term career in a fast-growing business.

About the Employer

At Synergy we provide laboratory equipment, consumables, technical support, and training for Human IVF, Animal IVP, and Life Science laboratories. Working with a broad network of trusted manufacturers, we focus on finding the right solution for every customer, not simply selling a single product line. From expert equipment servicing to hands-on training workshops in Cornwall, our goal is to help laboratories perform at their best. Trusted by clinics and research facilities across the industry, we're committed to delivering knowledgeable support and exceptional customer service every step of the way.

What You'll Do

What you will do at work as an apprentice:

Answering telephone and email enquiries
Maintaining accurate records and filing systems
Scheduling meetings and managing diaries
Preparing documents, reports, and correspondence
Updating company databases and CRM systems
Supporting finance and HR with administrative tasks
Ordering office supplies and managing stock
Assisting with projects and events
Providing excellent customer service
Working collaboratively with colleagues across the business
Completing apprenticeship coursework and attending training sessions
Regularly meet with managers and supervisors to track progress

Training Outcome

On completion of a successful apprenticeship, there may be an opportunity for a full-time position.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Presentation skills
Team working
Professional
Reliable and trustworthy
Good time management

Qualifications

Essential - GCSE - English - 4 or above
Essential - GCSE - maths - 4 or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Working days: To be decided (4 Days per week, with one day being for College attendance. Exact days are depending on availability of the right candidate outside of their College day.)

Expected Duration: 1 Year 9 Months

Training Provider: TRURO AND PENWITH COLLEGE

This employer is part of the Disability Confident scheme, committed to employing disabled people.

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