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Salary not available. View on company website.
Sheffield City Council, Orchard Square, Sheffield
- Onsite working
- Full time
- Temporary
Posted today, 9 Jun
Job ref: 4fc25b961b32429b8397b17497af0bc4
Full Job Description
2 x 37 hours (1 FTE) per week - Business Support Officer (Grade 3) 1x 22.2 hours per week Business Support Officer (Grade 3) Join Sheffield City Council as a Business Support Officer within Children's Services. Sheffield's Children and Families Business Support Service is looking for a bright and motivated individual to join us as a Business Support Officer and help make a meaningful impact to the lives of Children and Young People in Sheffield. We have teams across Sheffield supporting different functions within Children and Families. If based within this team, you would join either North Fieldwork Service (Children Social Care) who are based at Sorby House, S4 or the Leaving Care Service who are based at the Old Junior School, S7. However, all our Business Support staff join our citywide service so could be placed in or moved to any of our teams. We offer an established career progression route, and the experience needed to move into other areas within Sheffield City Council, such as Project Support, HR and Finance. The difference you'll make as a Business Support Officer: You will be working with other Business Support colleagues to provide a proactive customer-focused business support service to teams across Children and Families, making a meaningful impact for vulnerable Young People in Sheffield. What your working day will look like: The role is diverse, and you work closely with the wider service in a fast-paced environment as often the completion of tasks is very quick and requires strict deadlines. You will carry out a variety of tasks, such as: General Tasks
- Monitoring the team inbox and responding to queries
- Supporting customers in person or on the phone
- Processing work requests, such as arranging room bookings for meetings, travel, accommodation and interpreter bookings as well a wide range of other requests.
- Manage incoming post and deliveries.
- New starter support Finance
- Order goods for clients and arrange payment/invoices
- Arrange pre-paid card payments and carry out related system tasks.
- Respond to payment enquiries Information Management
- Filing of client documentation electronically
- Archiving / requesting files from RMS and archiving files when required
- Converting and password protecting documents Meeting Support (Note Taking)
- Strategy meetings
- PLO meetings
- Life Appreciation days
A minimum of 5 GCSEs (including both English and Maths) or equivalent qualification and have proven experience in a similar administrative role. - Excellent communication, organisation, and time management skills and be motivated to work under pressure and in a confidential manner.
- Experience of using IT systems such as Outlook, Word, Excel, Teams and PowerPoint.
- Experience of working in a busy office environment with a good understanding of office processes and procedures, strong problem-solving and decision-making abilities.
- Ability to work independently and handle confidential information with discretion. Business Support Officers are required to be flexible in terms of area of work and location and need to be able to adapt to changing priorities and deadlines. We are looking for committed, passionate, enthusiastic, self-motivated individuals who are detail-oriented and confident in verbal and written communication. The service handles private and confidential information, so discretion and confidentiality are essential. There may be times in this role when you hear distressing and sensitive information.
Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our