Introduction

To assist with day-to-day accounting tasks, data entry, and general office administration. This includes handling correspondence, preparing documents, and maintaining professional communication with customers and colleagues.

About the Employer

Total Repair Service (TRS) is a Plymouth-based building repair company operating across Devon and Cornwall. We specialise in domestic and commercial insurance repairs, alterations, and refurbishment projects.

TRS works with many of the largest national insurers, both directly and through Building Repair Networks. Our friendly and professional approach ensures a first-class, consistent service for all clients, making the repair process straightforward and stress-free.

What You'll Do

Handle incoming and outgoing correspondence, including scanning, filing, and distributing emails and documents
Answer telephone calls, take messages, and direct enquiries to the appropriate team members in a professional manner
Maintain office records, databases, and filing systems (both digital and paper-based) to ensure accuracy and accessibility
Process supplier invoices and credit notes, ensuring timely and accurate data entry into the accounting system
Assist trades and site staff with purchase order numbers
Support the finance team in maintaining accurate financial records and documentation
Respond to customer enquiries via email and telephone in a friendly, professional, and timely manner

Training Outcome

Following successful completion of the apprenticeship, candidates may progress to:

Advanced Apprenticeships (e.g., Level 3 Business Administrator)
Permanent role within the company

Skills Required

Communication skills
Attention to detail
Customer care skills
Problem solving skills
Team working

Qualifications

Essential - GCSE - English & Maths - 4 (or C and above)

Course Information

Course: Administration assistant (level 2)

Level: 2

Route: Business and administration

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday - Friday, 8:00am - 4:30pm.

Expected Duration: 1 Year

Training Provider: ACHIEVEMENT TRAINING LIMITED

2 permanent Admin / Secretarial / PA jobs in Plymouth