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Band 3 Administrator- Children in Care Team
Salary not available. View on company website.
Birmingham Community Health Care Nhs Foundation Trust, Birmingham
- Onsite working
- Full time
- Temporary
Posted 2 days ago, 13 Jun
Job ref: 9c12a6d9a69b4276b4c2a5e7b55a32ce
Full Job Description
To be proficient in the use of desk top computer, dealing with complex and highly sensitive information whilst maintaining accurate and up to date records., To be the first point of contact for clinical staff and patients, signposting them to relevant location to resolve routine queries or to escalate more complex queries to the Administration Manager / Clinical Team lead.
To provide both clinical and administrational support to the Children in Care team and assist in the day to day running and development of the Service. Maintaining confidentiality at all times.
To be responsible for providing comprehensive administrational support within the Looked After Children's Nursing Team. To be responsible for liaising with universal services such as; Social Care and Health.
To use initiative to manage and prioritise workload, to deal with conflicting activities and deadlines to complete tasks successfully.
Receive and relay accurately, the requests for sensitive and complex information from Social Care and Health for Nurse / Doctor Led Assessments by email following agreed departmental policies.
Send out completed assessment reports and sensitive information to relevant / authorised staff requesting the information after the Nurse Assessment has been completed., Responsible for the typing of patient documents (e.g.: reports), some of which may be of a sensitive / distressing nature.
Update the; Care Plus and Care first / Eclipse systems with confidential information about the individual child / young person.
To make requests and return child records from / to Health Visitors / Secretaries and School Nurses, and to record accurately this transaction onto the Care Plus system.
To process and update records containing confidential information of each child in the residential units, on a two weekly basis.
To produce accurate, routine and ad-hoc quarterly reports and statistical information using Excel Spreadsheets and convert data into graph form as request by the Administration Manager.
Maintain an efficient telephone manner liaising with Internal and external agencies, ensuring courtesy and professionalism at all times and being aware that all information received will need to be treated confidentially and within procedural guidelines.
Assist other team members in providing administrative and clerical duties as deemed appropriate by the Administration Manager/Clinical Lead.
Maintain comprehensive filing systems, both written and electronic. This includes managing three electronic inboxes. Replying / responding to routine queries, ensuring all tasks are completed within timeframes.
Be responsible for the management of office equipment such as; photocopier, fax, printers and shredder etc., and arranging for repairs when appropriate.
Responsible for arranging meetings, booking venues, organising catering, in addition to attending and contributing at meetings as a team member.
To undertake note taking duties that also includes transcribing notes including minutes, at team meetings and during formal CIC and Drs meetings.
To be responsible for the sorting and distributing of incoming and outgoing of internal / external post as required.
To upload / retrieve patient records or other relevant client information via the Care Plus / Care First / Eclipse / RIO System as required, ensuring the accuracy of data and attention to detail at all times.
To collect and collate the renewal of clinical activities and information onto RIO on request, and any other relevant systems within a specific timescale.
Manage the clinical team electronic mail, ensuring action is followed up in a timely manner.
To maintain accurate and timely updating of the Trust's ESR system, whilst being vigilant to maintain confidentiality at all times.
To participate in and assist with the induction training of new staff as directed by the Administration Manager.
Participate in the Trust's PDR appraisal system and attend mandatory training courses deemed necessary for the efficiency and effective performance of the role.
To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.
UK Home Office Visa Sponsorship requirements
In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.
Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 5) with the exception of those which appear on this list - link, will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.
All non-clinical roles (Agenda for Change Bands 6 - 9) that meet the prescribed salary threshold will be eligible for sponsorship.
The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles.
BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry.
We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands, Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.
Fixed term 12 Months Full Time 37.5 Hours per week
Working pattern Mon- Fri 8AM - 4PM, We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a 'Great Place to Work'. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Using Artificial Intelligence
Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here
Benefits of working for us:
+ Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
+ Attractive relocation payment if you relocate to the local area.
+ Discounts for local and national retailers
+ Dedicated well-being services for all employees
+ Flexible working where possible
To provide both clinical and administrational support to the Children in Care team and assist in the day to day running and development of the Service. Maintaining confidentiality at all times.
To be responsible for providing comprehensive administrational support within the Looked After Children's Nursing Team. To be responsible for liaising with universal services such as; Social Care and Health.
To use initiative to manage and prioritise workload, to deal with conflicting activities and deadlines to complete tasks successfully.
Receive and relay accurately, the requests for sensitive and complex information from Social Care and Health for Nurse / Doctor Led Assessments by email following agreed departmental policies.
Send out completed assessment reports and sensitive information to relevant / authorised staff requesting the information after the Nurse Assessment has been completed., Responsible for the typing of patient documents (e.g.: reports), some of which may be of a sensitive / distressing nature.
Update the; Care Plus and Care first / Eclipse systems with confidential information about the individual child / young person.
To make requests and return child records from / to Health Visitors / Secretaries and School Nurses, and to record accurately this transaction onto the Care Plus system.
To process and update records containing confidential information of each child in the residential units, on a two weekly basis.
To produce accurate, routine and ad-hoc quarterly reports and statistical information using Excel Spreadsheets and convert data into graph form as request by the Administration Manager.
Maintain an efficient telephone manner liaising with Internal and external agencies, ensuring courtesy and professionalism at all times and being aware that all information received will need to be treated confidentially and within procedural guidelines.
Assist other team members in providing administrative and clerical duties as deemed appropriate by the Administration Manager/Clinical Lead.
Maintain comprehensive filing systems, both written and electronic. This includes managing three electronic inboxes. Replying / responding to routine queries, ensuring all tasks are completed within timeframes.
Be responsible for the management of office equipment such as; photocopier, fax, printers and shredder etc., and arranging for repairs when appropriate.
Responsible for arranging meetings, booking venues, organising catering, in addition to attending and contributing at meetings as a team member.
To undertake note taking duties that also includes transcribing notes including minutes, at team meetings and during formal CIC and Drs meetings.
To be responsible for the sorting and distributing of incoming and outgoing of internal / external post as required.
To upload / retrieve patient records or other relevant client information via the Care Plus / Care First / Eclipse / RIO System as required, ensuring the accuracy of data and attention to detail at all times.
To collect and collate the renewal of clinical activities and information onto RIO on request, and any other relevant systems within a specific timescale.
Manage the clinical team electronic mail, ensuring action is followed up in a timely manner.
To maintain accurate and timely updating of the Trust's ESR system, whilst being vigilant to maintain confidentiality at all times.
To participate in and assist with the induction training of new staff as directed by the Administration Manager.
Participate in the Trust's PDR appraisal system and attend mandatory training courses deemed necessary for the efficiency and effective performance of the role.
To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.
UK Home Office Visa Sponsorship requirements
In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.
Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 5) with the exception of those which appear on this list - link, will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.
All non-clinical roles (Agenda for Change Bands 6 - 9) that meet the prescribed salary threshold will be eligible for sponsorship.
The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles.
BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry.
We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands, Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.
Fixed term 12 Months Full Time 37.5 Hours per week
Working pattern Mon- Fri 8AM - 4PM, We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a 'Great Place to Work'. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Using Artificial Intelligence
Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here
Benefits of working for us:
+ Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
+ Attractive relocation payment if you relocate to the local area.
+ Discounts for local and national retailers
+ Dedicated well-being services for all employees
+ Flexible working where possible
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www.jobs24.co.uk/job/band-3-administrator-children-in-care-team-125239994