Introduction

This is a fantastic opportunity to join a growing healthcare business and work closely with an experienced sonographer, gaining practical experience across healthcare administration, patient services and clinic support while completing a Level 3 Business Administrator apprenticeship.

About the Employer

The Essex Ultrasound and Medical Services clinic is committed to providing a high standard of service. EUMS is at the forefront of pregnancy, and gynaecological scanning. Other specialties include: Abdominal ultrasound scans to include the liver, gallbladder, pancreas and kidneys, plus thyroid and testicular screening. The quality of our service is born out of a strong belief in the benefits of ultrasound techniques, underpinned by our commitment to patient welfare.

What You'll Do

We are looking for a reliable, organised, compassionate and committed individual who is keen to build a long-term career within healthcare.

This is a varied role and is not a traditional office-based administration position. You will work across different clinic locations, supporting the sonography team and providing a professional and welcoming service to patients.

Clinic locations currently include Canvey Island, Thorpe Bay, Braintree, Billericay and Chelmsford, with additional pop-up clinic locations potentially being introduced as the business grows.

Travel is therefore an essential part of this role. A full UK driving licence and regular access to a vehicle are required.

We understand that travelling to different locations can feel daunting for a new apprentice. You will be fully supported with your travel and logistics and will not simply be expected to figure everything out yourself. You will receive guidance, training and support as you settle into the role.

However, candidates must consider the travel requirements carefully before applying and be comfortable with the possibility of working at different clinics throughout the week.

The role also involves some Saturday working and occasional clinic days operating between 8:00am and 6:00pm.

This is a 13-month commitment, and we are looking for someone who is genuinely ready to commit to the role, develop their skills and build a career with the business.

Your duties will include:

Assisting in the treatment room to log data and results from the scan
Assisting the sonographer during scans
Some travel between sites is required liaising with the doctors
Vetting reports and confirming all details are correct
Travelling between clinics to support the sonography team
Vetting reports and confirming all details are correct
Using SAGE, Word and Excel
Meeting and greeting patients
Making appointments
Following up referrals
Inputting data onto the bespoke system
Updating records
Customer service and making the patient feel relaxed and comfortable

The successful apprentice will be expected to:

Be reliable and committed to the role and apprenticeship
Arrive on time and be prepared for work
Take responsibility for completing tasks accurately and on time
Maintain confidentiality when dealing with sensitive patient information
Communicate professionally with patients, doctors and colleagues
Work independently and as part of a small team
Learn new systems and procedures quickly
Demonstrate a positive attitude and strong work ethic
Be flexible when clinic requirements change
Attend and complete all required apprenticeship training and coursework

Training Outcome

An ongoing position may be available for the right apprentice following successful completion of the apprenticeship.

There will also be the opportunity to develop a career within healthcare administration and potentially undertake further training, including first aid and sonography-related development.

Skills Required

Communication skills
IT skills
Attention to detail
Customer care skills
Team working
Non judgemental
Patience
Full UK Drivers Licence
Committed
Motivated

Qualifications

Desired - GCSE - English - 4-9 or A*-C
Desired - GCSE - Maths - 4-9 or A*-C

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 9:00am - 5:00pm, with some Saturday working required depending on clinic requirements. Some clinics operate between 8:00am - 6:00pm.

Expected Duration: 1 Year 1 Month

Training Provider: DAVIDSON TRAINING UK LIMITED

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