The Accounts Receivable Administrator will be responsible for managing a portfolio of new and existing customers, to control, reduce & maintain debt levels in line with agreed processes. The role is part of a wider team who are responsible for all credit control, invoicing and treasury for UK&I., The successful candidate will be responsible for:

Perform all credit control tasks for customers including chasing customers by phone & email, ensuring customers meet contractual terms, proactive communication, while maintaining a high level of customer service

Reconciling accounts as and where necessary, considering eventualities such as unravelling accounts and reallocating as necessary

Liaising with internal teams to assist with resolving customer issues

Maintaining customer accounts and ensuring contact details are kept up-to date

Dealing with queries from customers, providing timely responses and resolutions, following set processes

Assisting with obtaining a PO for invoices raised

Maintaining strong relationships with customers and CS team

Proactively seeking ways to make improvements to systems and processes as part of continuous improvement

Ensuring all collection notes & disputes are clearly documented

Assist with monitoring weekly aged debt movements and resolutions

Creating and posting journals on sales ledger, general ledger and purchase ledger

General administration duties

Setting up of new customer accounts

Assist finance colleagues in forecasting cash collection projections

Monitor any 'at risk' accounts, following the set out process

Support wider team with any add hoc administration tasks, EcoOnline is proudly an equal opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

Qualified by experience

Excellent communication skills both written and verbal

Able to prioritise workloads and competently schedule call-backs with customers

IT Literate in Microsoft Excel Word & Outlook

Problem solving

Attention to detail

Able to thrive in a fast-paced environment

Workplace safety is a fundamental part of our DNA, and we take pride in ensuring that we make a positive impact on the lives of others.