You'll play a key role in managing outstanding debt, maintaining strong customer relationships and supporting the wider finance function., Duties of a Credit Controller:

Contact customers by telephone and email regarding outstanding invoices
Investigate and resolve issues leading to non-payment
Produce aged debt reports and prioritise cash collection activities
Maintain accurate records of all collection activity
Manage invoice queries and disputes through to resolution
Build and maintain positive customer relationships
Monitor failed direct debit payments and arrange alternative payment methods
Negotiate payment plans where appropriate
Escalate problematic accounts to senior management when required
Issue overdue account letters and support legal recovery processes where necessary
Monitor and manage the credit control inbox
Provide telephone support to other areas of the business when required
Undertake additional finance administration duties as needed

Previous Credit Control experience is essential
Experience dealing with both commercial and consumer debtors would be advantageous
Excellent verbal and written communication skills
Polite yet tenacious approach when collecting outstanding payments
Strong attention to detail and accuracy
Good working knowledge of Microsoft Excel and Word
Ability to work independently and manage your own workload
Strong organisational skills and a proactive approach
Sage 50 experience would be beneficial but is not essential
Ability to build rapport and maintain positive customer relationships whilst achieving collection targets

Our client is looking for a confident and proactive Credit Controller to join their finance team on a part-time basis. This is a fully office-based role that would suit someone who enjoys building relationships, resolving queries and taking ownership of the credit control process.

1 Part time Accountancy jobs in Cambridge