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Velindre University NHS Trust, Adamsdown, Caerdydd - Cardiff
- Onsite working
- Full time
- Permanent
Posted today, 24 May
Job ref: f7e34f48468e45f78263abb098e89316
Full Job Description
The Medical Secretary's role is to provide a full administrative and comprehensive secretarial service to the Consultant and their clinical team which includes but is not limited to, diary management, meeting organisation, transcription of clinical documentation, clinic preparation.
Act as the first point of contact for patients, relatives, clinical colleagues, GP's and all other support services.
Administer and organise the Consultant's schedule. Prepping of outpatient clinics. Providing guidance to clinic coordinators as required to ensure accurate clinic bookings. Work collaboratively with colleagues within and outside department/organisation to ensure high level of service provision to patients and service users., + § Exchange verbal and written information from patients, relatives and GPs ensuring the caller's needs are clearly established.
§ Liaise with appropriate staff in making routine and emergency admissions as directed by clinicians.
§ Ensure transport has been booked for patients during clinic preparation as requested.
§ Liaise with other hospitals regarding patient's appointments and any other correspondence including results.
§ Answer non-medical queries in the absence of the consultant using tact and persuasive skills.
§ Ensure all medical queries including provision of results passed to the correct clinician for action in line with Departmental Standard Operating Procedure and processes.
§ Ensure all urgent telephoned results are passed to the correct clinician for action in line with Departmental Standard Operating Procedure.
§ Act as first point of contact for the consultant and team, accurately record messages and pass on all appropriate enquiries in a timely manner.
§ Providing guidance to clinic coordinators for any appointments that need to be rescheduled for clinics including visit type, clinic code and date when required.
§ Communicating urgent clinic appointments as directed by clinical teams.
§ Communicate with other sections within the department and other departments within the division.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Thank you for your interest in working for Velindre University NHS Trust, which is a committed equal opportunities employer. The Trust welcomes applications from people who share our vision;
Velindre University NHS Trust will be recognised locally, nationally and internationally as a renowned organisation of excellence for patient and donor care, education and research.
our values;
+ Caring
+ Respectful
+ Accountable
and who will complement our current experienced and specialist employees who are passionate about working in a Trust that has the ambition to provide world class services and care to patient and donors.
Velindre University NHS Trust holds a special place at the heart of healthcare in Wales. It is also an amazing organisation to work and to develop your career. The Trust comprises of two divisions, Velindre Cancer Centre and Welsh Blood Service. The Trust also hosts on behalf of the Welsh Government and NHS Wales, NHS Wales Shared Services Partnership (NWSSP) and Health Technology Wales (HTW).
Velindre University NHS Trust provides our employees with a favourable salary and reward / staff benefits & support package.
For more information on this vacancy please contact the recruiting manager, who will be pleased to discuss their employment opportunity with you.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
The Trust also reserves the right to close a vacancy early or withdraw an advertisement at any stage of the process, to enable internal staff requiring to be redeployed in suitable roles., Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
For more information on our Trust Employee Reward and Benefit's Package please visit the Velindre University NHS Trust website.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Act as the first point of contact for patients, relatives, clinical colleagues, GP's and all other support services.
Administer and organise the Consultant's schedule. Prepping of outpatient clinics. Providing guidance to clinic coordinators as required to ensure accurate clinic bookings. Work collaboratively with colleagues within and outside department/organisation to ensure high level of service provision to patients and service users., + § Exchange verbal and written information from patients, relatives and GPs ensuring the caller's needs are clearly established.
§ Liaise with appropriate staff in making routine and emergency admissions as directed by clinicians.
§ Ensure transport has been booked for patients during clinic preparation as requested.
§ Liaise with other hospitals regarding patient's appointments and any other correspondence including results.
§ Answer non-medical queries in the absence of the consultant using tact and persuasive skills.
§ Ensure all medical queries including provision of results passed to the correct clinician for action in line with Departmental Standard Operating Procedure and processes.
§ Ensure all urgent telephoned results are passed to the correct clinician for action in line with Departmental Standard Operating Procedure.
§ Act as first point of contact for the consultant and team, accurately record messages and pass on all appropriate enquiries in a timely manner.
§ Providing guidance to clinic coordinators for any appointments that need to be rescheduled for clinics including visit type, clinic code and date when required.
§ Communicating urgent clinic appointments as directed by clinical teams.
§ Communicate with other sections within the department and other departments within the division.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Thank you for your interest in working for Velindre University NHS Trust, which is a committed equal opportunities employer. The Trust welcomes applications from people who share our vision;
Velindre University NHS Trust will be recognised locally, nationally and internationally as a renowned organisation of excellence for patient and donor care, education and research.
our values;
+ Caring
+ Respectful
+ Accountable
and who will complement our current experienced and specialist employees who are passionate about working in a Trust that has the ambition to provide world class services and care to patient and donors.
Velindre University NHS Trust holds a special place at the heart of healthcare in Wales. It is also an amazing organisation to work and to develop your career. The Trust comprises of two divisions, Velindre Cancer Centre and Welsh Blood Service. The Trust also hosts on behalf of the Welsh Government and NHS Wales, NHS Wales Shared Services Partnership (NWSSP) and Health Technology Wales (HTW).
Velindre University NHS Trust provides our employees with a favourable salary and reward / staff benefits & support package.
For more information on this vacancy please contact the recruiting manager, who will be pleased to discuss their employment opportunity with you.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
The Trust also reserves the right to close a vacancy early or withdraw an advertisement at any stage of the process, to enable internal staff requiring to be redeployed in suitable roles., Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
For more information on our Trust Employee Reward and Benefit's Package please visit the Velindre University NHS Trust website.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
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