The Asset & Operational Manager is responsible for the operational and financial performance of the UK residential portfolio, maximising NOI, and providing independent oversight of Property Managers and on-site teams. The role ensures strong leasing performance, budget control, income protection, data quality, and governance compliance., Property Manager Oversight

Review and enhance operating model with Property Managers and other suppliers.
Act as the primary oversight function for Property Managers.
Monitor performance against KPIs, budgets and service standards.
Challenge underperformance and oversee corrective actions.
Ensure compliance with management agreements and governance requirements.
Oversee leasing and marketing activity to maximise occupancy and rental growth.
Monitor arrears, collections and income risks.
Review leasing performance, incentives and market positioning.
Review and approve operating budgets and forecasts.
Monitor actual performance against budget.
Challenge costs, identify efficiencies and improve forecast accuracy.
Oversee service delivery and resident experience.
Monitor operational KPIs and retention metrics.
Promote best practice across the portfolio.
Ensure compliance with regulatory, health & safety and internal governance requirements.
Review operational reporting, portfolio data and KPI performance.
Drive improvements in data quality, transparency and reporting standards.
Support asset business plans and value-enhancing initiatives.
Provide operational insight to support investment and portfolio decisions.
Contribute to governance papers and strategic projects.
High occupancy and sustainable rental growth.
Effective income collection and arrears control.
Delivery of budgets and cost control targets.
Improved Property Manager performance and accountability.
Accurate, reliable portfolio reporting and data.
Strong governance and compliance outcomes.

Extensive experience in UK residential asset management or property management, with exposure to both multifamily Build-to-Rent and single-family housing portfolios.
Strong financial, budgeting and analytical skills.
Experience managing Property Managers and service providers.
Knowledge of residential operations, leasing and governance.
Strong stakeholder management and communication skills.
Build-to-Rent or institutional residential experience.
ESG and sustainability knowledge.

Aberdeen manages £37.7 billion of real estate assets across 22 countries, supported by a team of approximately 220 dedicated real estate investment professionals. Globally, the platform oversees around 30,000 residential homes, representing approximately £8 billion of residential assets under management. This scale provides a strong foundation of institutional expertise, market intelligence, operational best practice and long-term capital stewardship across the Living sector.

1 Standard Life Investments jobs in England & Wales