You will be at the heart of the surgery, delivering excellent patient care and customer service while supporting the smooth day-to-day running of the practice. This is a varied role that combines reception, care navigation, appointments management and administrative duties., Your responsibilities will include:

Greeting patients and visitors to the practice
Answering and directing telephone calls
Care navigating and signposting to the relevant team member and making appointments
Answering patient queries both over the telephone and face to face
Ensuring same day appointments are booked into appropriate slots in line with practice procedures
Checking emails on a daily basis
A variety of admin duties

Are you looking for a rewarding role where no two days are the same and your work genuinely makes a difference? Woodview Medical Centre is seeking two full-time enthusiastic and reliable receptionists/care navigators to join our friendly, fast-paced GP practice. We would also consider part time/job share so please apply stating the hours you are available to work.
Experience working with the general public and in an administrative or receptionist role
Excellent communication skills with a clear, polite telephone manner
Strong IT skills, including Microsoft Office and Outlook
Good organisation and time-management skills
Ability to work both independently and as part of a team
A professional, cheerful and empathetic approach, particularly in sensitive situations
Flexibility, motivation and a forward-thinking mindset
A Disclosure and Barring Service (DBS) check will be required for this role
Experience working in a healthcare setting
Knowledge of SystmOne
GCSEs (or equivalent) in English and Maths
AMSPAR Receptionist qualification or NVQ Level 2 in Health and Social Care

Woodview Medical Centre is a thriving, forward-thinking training practice located on the edge of Northampton, benefiting from excellent transport links and free on-site parking. From our modern, purpose-built premises, we provide high-quality general medical services to a diverse and growing patient population of approximately 11,000 patients.

1 Woodview Medical Centre jobs in England & Wales