Receptionists in our team play a crucial role in creating a warm and inviting atmosphere for our guests. Ensuring every guest receives excellent service throughout their stay.

Greet our guests with a warm welcome and an infectious smile.
Manage check-in and check-out procedures efficiently,
Provide guests with information about hotel facilities, services, and local area.
Handle guest inquiries and resolve any issues promptly and professionally.
Work closely with other departments to ensure seamless guest experiences.
Answering calls, allocating rooms, and preparing guests' bills.

Strong organizational skills and attention to detail.
Very good at multi-tasking and remaining calm under pressure.
Excellent communication skills with a high standard of written and spoken English.
A smart and professional appearance.
You value being part of a team and supporting your colleagues.
Most of all, you have an approachable, positive, and proactive manner.
Experience in a similar role within a 4-star hotel is a significant advantage.

Bloc Hotel Gatwick is ideally situated for both terminals, just a few short steps from the South Terminal departure lounge. We offer guests a new way to short stay through the ingenuity of our design and views of the world's most efficient single runway airport.

1 Arora Hotels jobs in England & Wales