It is an exciting time to join us at Redmayne Bentley. After recently celebrating our 150th year in business, we are embarking on the next stage of our firm-wide strategy to build, improve and develop upon our strong, historic foundations. Our Office Administrator is one of the first points of contact for face to face or phone queries from clients, colleagues, and other visitors to the Warwick office. The most common and important responsibilities of the role are:

Greeting all visitors to the office providing an excellent and professional service.
Dealing with incoming and outgoing post.
Completing basic banking duties.
Arranging internal and external meetings (including scheduling room bookings and organising refreshments)
Completing other general administrative tasks for the team as required.

This is a client-facing role, with client queries coming in via phone, post, and email so you will need to be a confident communicator who can handle these queries clearly and sensitively.
Previous successful administrative experience in a similar role.
Previous experience providing customer service.
Awareness of how to support vulnerable clients.
Adaptable and Resourceful - can apply sound judgement and initiative to solve problems and react to changing circumstances.
Collaborative Team Player - enjoys being an active part of a supportive environment and encouraging collective success.
Confident IT and System User - able to quickly learn and use Microsoft Office and bespoke systems.
Detail-Oriented - ensures processes are followed correctly and work is completed to a high standard of accuracy.
Keen to Learn - seeks out and enjoys opportunities to learn new skills and take on new responsibilities.
Organised - able to prioritise effectively and meet required deadlines.
Professional Communicator - able to welcome and build rapport with clients and visitors is a positive and professional manner.
Self-Motivated - Confident working independently and managing their workload effectively.

Redmayne Bentley has a proud history of supporting colleagues with their professional and personal development - including full support to complete industry standard qualifications and certifications, if that is something they wish to do.

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